Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202308349 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 5 Mar 2024 |
| PSOW-202307414 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 5 Mar 2024 |
| PSOW-202308939 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 28 Feb 2024 |
| PSOW-202301750 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 16 Feb 2024 |
| PSOW-202305944 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 1 Feb 2024 |
| PSOW-202201816 | Cwm Taf Morgannwg University Health Board | Health | Other | 31 Jan 2024 |
| PSOW-202200969 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 12 Jan 2024 |
| PSOW-202204035 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Jan 2024 |
| PSOW-202300782 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 9 Jan 2024 |
| PSOW-202303378 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Nov 2023 |
| PSOW-202304862 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Nov 2023 |
| PSOW-202201380 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Nov 2023 |
| PSOW-202106645 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 24 Oct 2023 |
| PSOW-202303232 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 20 Oct 2023 |
| PSOW-202201195 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 19 Oct 2023 |
| PSOW-202106392 | Cwm Taf Morgannwg University Health Board | Health | Other | 12 Oct 2023 |
| PSOW-202106994 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Oct 2023 |
| PSOW-202200222 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 27 Sep 2023 |
| PSOW-202301132 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 15 Sep 2023 |
| PSOW-202200424 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 15 Sep 2023 |
| PSOW-202201652 | Cwm Taf Morgannwg University Health Board | Health | Other | 5 Sep 2023 |
| PSOW-202300236 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 1 Sep 2023 |
| PSOW-202303590 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Aug 2023 |
| PSOW-202104936 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Aug 2023 |
| PSOW-202302903 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 17 Aug 2023 |