Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202403932 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202403016 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 2 Oct 2024 |
| PSOW-202403476 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 1 Oct 2024 |
| PSOW-202402501 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202402126 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 30 Sep 2024 |
| PSOW-202403564 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Sep 2024 |
| PSOW-202401702 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Sep 2024 |
| PSOW-202304146 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 11 Sep 2024 |
| PSOW-202302939 | Cwm Taf Morgannwg University Health Board | Health | Other | 29 Aug 2024 |
| PSOW-202402741 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Aug 2024 |
| PSOW-202403027 | A Dental Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 31 Jul 2024 |
| PSOW-202302449 | A GP Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Upheld | 17 Jun 2024 |
| PSOW-202309658 | A Pharmacy in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 15 May 2024 |
| PSOW-202202861 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 May 2024 |
| PSOW-202308941 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 7 May 2024 |
| PSOW-202309854 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Apr 2024 |
| PSOW-202307982 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202308472 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 23 Apr 2024 |
| PSOW-202207172 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Apr 2024 |
| PSOW-202302012 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 26 Mar 2024 |
| PSOW-202102615 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 26 Mar 2024 |
| PSOW-202204955 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Mar 2024 |
| PSOW-202309619 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Mar 2024 |
| PSOW-202308039 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 19 Mar 2024 |
| PSOW-202205408 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 15 Mar 2024 |