Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202305890 | Swansea Council | Local Government | Resolved / Early Resolution | 30 Nov 2023 |
| PSOW-202305160 | Swansea Council | Local Government | Resolved / Early Resolution | 20 Oct 2023 |
| PSOW-202300741 | Swansea Council | Local Government | Resolved / Early Resolution | 5 Jun 2023 |
| PSOW-202300958 | Swansea Council | Local Government | Resolved / Early Resolution | 1 Jun 2023 |
| PSOW-202300784 | Swansea Council | Local Government | Resolved / Early Resolution | 22 May 2023 |
| PSOW-202105757 | Swansea Council | Local Government | Upheld | 18 May 2023 |
| PSOW-202106524/202106588 | Mumbles Community Council | Local Government | Other | 21 Mar 2023 |
| PSOW-202206604 | Swansea Council | Local Government | Resolved / Early Resolution | 8 Mar 2023 |
| PSOW-202205646 | Swansea Council | Local Government | Resolved / Early Resolution | 4 Jan 2023 |
| PSOW-202205640 | Swansea Council | Local Government | Resolved / Early Resolution | 3 Jan 2023 |
| PSOW-202205192 | Swansea Council | Local Government | Resolved / Early Resolution | 16 Dec 2022 |
| PSOW-202203818 | Swansea Council | Local Government | Resolved / Early Resolution | 28 Nov 2022 |
| PSOW-202204313 | Swansea Council | Local Government | Resolved / Early Resolution | 25 Nov 2022 |
| PSOW-202204059 | Swansea Council | Local Government | Resolved / Early Resolution | 5 Oct 2022 |
| PSOW-202202192 | Swansea Council | Local Government | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202200699 | Swansea Council | Local Government | Resolved / Early Resolution | 27 May 2022 |
| PSOW-202107545 | Swansea Council | Local Government | Resolved / Early Resolution | 13 Apr 2022 |
| PSOW-202003870 | Swansea Council | Local Government | Upheld | 4 Mar 2022 |
| PSOW-201905269 | Swansea Council | Local Government | Upheld | 11 Feb 2022 |
| PSOW-202106497 | Swansea Council | Local Government | Resolved / Early Resolution | 11 Feb 2022 |
| PSOW-202106178 | Swansea Council | Local Government | Resolved / Early Resolution | 29 Jan 2022 |
| PSOW-202003565 | Swansea Council | Local Government | Upheld | 16 Nov 2021 |
| PSOW-202002995 | Swansea Bay University Health Board | Health | Upheld | 29 Oct 2021 |
| PSOW-202002709 | Swansea Council | Local Government | Upheld | 29 Oct 2021 |
| PSOW-202100450 | Swansea Council | Local Government | Resolved / Early Resolution | 15 Sep 2021 |