Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202307520 | Flintshire County Council | Local Government | Resolved / Early Resolution | 6 Mar 2024 |
| PSOW-202201509 | Flintshire County Council & Connah’s Quay Town Council | Local Government | Other | 11 Nov 2023 |
| PSOW-202304385 | Flintshire County Council | Local Government | Resolved / Early Resolution | 10 Oct 2023 |
| PSOW-202105656 | Buckley Town Council | Local Government | Other | 29 Sep 2023 |
| PSOW-202303860 | Flintshire County Council | Local Government | Resolved / Early Resolution | 6 Sep 2023 |
| PSOW-202302021 | Flintshire County Council | Local Government | Resolved / Early Resolution | 31 Aug 2023 |
| PSOW-202201136 | Flintshire County Council | Local Government | Not Upheld | 9 Aug 2023 |
| PSOW-202208691 | Flintshire County Council | Local Government | Resolved / Early Resolution | 26 May 2023 |
| PSOW-202207537 | Flintshire County Council | Local Government | Resolved / Early Resolution | 17 Apr 2023 |
| PSOW-202203615 | Flintshire County Council | Local Government | Other | 7 Mar 2023 |
| PSOW-202204393 | Flintshire County Council | Local Government | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202203932 | Flintshire County Council | Local Government | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202106610 | Flintshire County Council | Local Government | Other | 10 Jun 2022 |
| PSOW-202107923 | Flintshire County Council | Local Government | Resolved / Early Resolution | 5 May 2022 |
| PSOW-202005028 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Mar 2022 |
| PSOW-202104393 | Flintshire County Council | Local Government | Upheld | 25 Mar 2022 |
| PSOW-202106399 | Flintshire County Council | Local Government | Resolved / Early Resolution | 8 Mar 2022 |
| PSOW-202106675 | Flintshire County Council | Local Government | Resolved / Early Resolution | 3 Feb 2022 |
| PSOW-202105391 | Flintshire County Council | Local Government | Resolved / Early Resolution | 7 Jan 2022 |
| PSOW-202105904 | Flintshire County Council | Local Government | Resolved / Early Resolution | 4 Jan 2022 |
| PSOW-202105334 | Flintshire County Council | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202105868 | Flintshire County Council | Local Government | Resolved / Early Resolution | 15 Dec 2021 |
| PSOW-202105537 | Flintshire County Council | Local Government | Resolved / Early Resolution | 30 Nov 2021 |
| PSOW-202104828 | Flintshire County Council | Local Government | Resolved / Early Resolution | 30 Nov 2021 |
| PSOW-202104746 | Flintshire County Council | Local Government | Resolved / Early Resolution | 3 Nov 2021 |