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Ms X complained about the contractor’s use of a single track lane undergoing works/development on behalf of the Council.
While considering this complaint the Ombudsman noted that Ms X raised a formal complaint with the Council on 10 August 2021 but had not received a Step 1 response. The Council has therefore agreed to escalate the complaint to Step 2 and issue a full Step 2 complaint response no later than 23 December.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202510815 | 22 Jul 2026 | Mr A complained about how the Council had dealt with his work permit application for his son, who was 13 … | Resolved / Early Resolution |
| PSOW-202601562 | 06 Jul 2026 | Miss P complained that Flintshire County Council failed to address her concerns about her property not being suitable or safe … | Resolved / Early Resolution |
| PSOW-202600602 | 23 Jun 2026 | Ms A complained, on behalf of Ms B, that Flintshire County Council failed to respond under Stage 1 of its … | Resolved / Early Resolution |
| PSOW-202600281 | 06 May 2026 | Mrs B complained that Flintshire County Council failed to issue a response to her complaint about its failure to collect … | Resolved / Early Resolution |
| PSOW-202600206 | 30 Apr 2026 | Mrs B complained that Flintshire County Council failed to issue a response to her complaint, which she made to it … | Resolved / Early Resolution |