Source · Ombudsman decisions
PSOW Individual Decisions
3,148 total decisions
861 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–May 2026
3,148 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202101252 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 12 Jul 2021 |
| PSOW-202001079 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 12 Jul 2021 |
| PSOW-202001340 | Cardiff and Vale University Health Board | Health | Not Upheld | 12 Jul 2021 |
| PSOW-202001285 | Cwm Taf Morgannwg University Health Board | Health | Other | 12 Jul 2021 |
| PSOW-202000622 | Sully and Lavernock Community Council | Local Government | Other | 12 Jul 2021 |
| PSOW-202001388 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Jul 2021 |
| PSOW-202000868 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 8 Jul 2021 |
| PSOW-202101443 | Flintshire County Council | Local Government | Resolved / Early Resolution | 7 Jul 2021 |
| PSOW-202101690 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jul 2021 |
| PSOW-202100028 | Charter Housing Association (Part of the Pobl Group) | Housing | Resolved / Early Resolution | 5 Jul 2021 |
| PSOW-202101572 | Cardiff Council | Local Government | Resolved / Early Resolution | 2 Jul 2021 |
| PSOW-202100481 | Cardiff Council | Local Government | Resolved / Early Resolution | 1 Jul 2021 |
| PSOW-202100778 | Gwynedd Council | Local Government | Resolved / Early Resolution | 1 Jul 2021 |
| PSOW-202100227 | Hafod Housing Association | Housing | Resolved / Early Resolution | 25 Jun 2021 |
| PSOW-202101496 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 25 Jun 2021 |
| PSOW-202100546 | Gwynedd Council | Local Government | Resolved / Early Resolution | 25 Jun 2021 |
| PSOW-202001962 | Betsi Cadwaladr University Health Board | Health | Upheld | 24 Jun 2021 |
| PSOW-202002601 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 24 Jun 2021 |
| PSOW-202101445 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Jun 2021 |
| PSOW-202100661 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jun 2021 |
| PSOW-202101737 | Hafod Housing Association | Housing | Resolved / Early Resolution | 23 Jun 2021 |
| PSOW-202100516 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 22 Jun 2021 |
| PSOW-202101275 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 21 Jun 2021 |
| PSOW-202100514 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Jun 2021 |
| PSOW-201903330 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Jun 2021 |