Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203939 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Oct 2022 |
| PSOW-202203217 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 13 Oct 2022 |
| PSOW-202201301 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202004147 | Aneurin Bevan University Health Board | Health | Upheld | 21 Sep 2022 |
| PSOW-202203142 | A Dental Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Sep 2022 |
| PSOW-202101078 | Aneurin Bevan University Health Board | Health | Other | 7 Sep 2022 |
| PSOW-202201326 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Aug 2022 |
| PSOW-202203084 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202100069 | Aneurin Bevan University Health Board | Health | Upheld | 15 Aug 2022 |
| PSOW-202006042 | Aneurin Bevan University Health Board | Health | Upheld | 1 Aug 2022 |
| PSOW-202201784 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202102463 | Aneurin Bevan University Health Board | Health | Not Upheld | 25 Jul 2022 |
| PSOW-202200632 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jul 2022 |
| PSOW-202201322 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Jul 2022 |
| PSOW-202006169 | Welsh Ambulance Services NHS Trust | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202102347 | Aneurin Bevan University Health Board | Health | Not Upheld | 24 Jun 2022 |
| PSOW-202201027 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202101791 | Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202005705 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 22 Jun 2022 |
| PSOW-202101751 | Aneurin Bevan University Health Board | Health | Other | 13 Jun 2022 |
| PSOW-202200657 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Jun 2022 |
| PSOW-202102167 | Aneurin Bevan University Health Board | Health | Not Upheld | 7 Jun 2022 |
| PSOW-202200594 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 25 May 2022 |
| PSOW-202108721 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 May 2022 |
| PSOW-202103131 | Aneurin Bevan University Health Board | Health | Upheld | 22 Apr 2022 |