Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202105761 | Aneurin Bevan University Health Board | Health | Upheld | 7 Mar 2023 |
| PSOW-202207301 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 24 Feb 2023 |
| PSOW-202205532 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202102508 | Aneurin Bevan University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205957 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205884 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206161 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206293 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 6 Feb 2023 |
| PSOW-202203255 | Trosnant Lodge | Health | Not Upheld | 3 Feb 2023 |
| PSOW-202206238 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 Feb 2023 |
| PSOW-202206369 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 1 Feb 2023 |
| PSOW-202106678 | Aneurin Bevan University Health Board | Health | Upheld | 1 Feb 2023 |
| PSOW-202205827 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Jan 2023 |
| PSOW-202200244 | Aneurin Bevan University Health Board | Health | Upheld | 4 Jan 2023 |
| PSOW-202105472 | Aneurin Bevan University Health Board | Health | Upheld | 15 Dec 2022 |
| PSOW-202202022 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Dec 2022 |
| PSOW-202006431 | Aneurin Bevan University Health Board | Health | Upheld | 8 Dec 2022 |
| PSOW-202104816 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 7 Dec 2022 |
| PSOW-202107623 | Aneurin Bevan University Health Board | Health | Other | 24 Nov 2022 |
| PSOW-202104749 | Aneurin Bevan University Health Board | Health | Upheld | 18 Nov 2022 |
| PSOW-202204736 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202204019 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Nov 2022 |
| PSOW-202203674 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 Nov 2022 |
| PSOW-202104963 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 9 Nov 2022 |
| PSOW-202202210 | Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 20 Oct 2022 |