Source · Ombudsman decisions
LGO Individual Decisions
35,506 total decisions
12,091 investigated
9,805 upheld
81% upheld of investigated
Years: Jan 2022–Jun 2026
35,506 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-018-194 | London Borough of Lambeth | Benefits And Tax | Upheld | 9 Oct 2025 |
| 24-020-730 | London Borough of Croydon | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-007-010 | Surrey County Council | Children S Care Services | Other | 9 Oct 2025 |
| 25-007-806 | London Borough of Richmond upon Thames | Benefits And Tax | Upheld | 9 Oct 2025 |
| 25-008-876 | London Borough of Hillingdon | Benefits And Tax | Other | 9 Oct 2025 |
| 24-021-272 | Lancashire County Council | Education | Upheld | 9 Oct 2025 |
| 25-002-381 | North Northamptonshire Council | Adult Care Services | Other | 9 Oct 2025 |
| 25-002-294 | Manchester City Council | Housing | Other | 9 Oct 2025 |
| 25-005-571 | Essex County Council | Education | Upheld | 9 Oct 2025 |
| 25-005-434 | North Yorkshire Council | Benefits And Tax | Other | 9 Oct 2025 |
| 25-005-085 | Lancashire County Council | Adult Care Services | Other | 9 Oct 2025 |
| 24-023-041 | Bolton Metropolitan Borough Council | Transport And Highways | Other | 9 Oct 2025 |
| 23-013-616 | Bournemouth, Christchurch and Poole Council | Benefits And Tax | Upheld | 9 Oct 2025 |
| 24-016-294 | Newcastle upon Tyne City Council | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-004-334 | London Borough of Hounslow | Children S Care Services | Other | 9 Oct 2025 |
| 24-014-862 | St Helens Metropolitan Borough Council | Adult Care Services | Upheld | 9 Oct 2025 |
| 25-012-133 | Wiltshire Council | Education | Other | 9 Oct 2025 |
| 25-002-600 | Rotherham Metropolitan Borough Council | Children S Care Services | Upheld | 9 Oct 2025 |
| 25-010-396 | Wiltshire Council | Other Categories | Other | 9 Oct 2025 |
| 25-001-724 | Halton Borough Council | Children S Care Services | Other | 9 Oct 2025 |
| 24-005-927-fr | Leicester City Council (24 005 927 fr) | Housing | Upheld | 9 Oct 2025 |
| 25-006-643 | London Borough of Harrow | Environment And Regulation | Other | 9 Oct 2025 |
| 24-012-261 | London Borough of Islington | Adult Care Services | Other | 9 Oct 2025 |
| 25-008-392 | Stevenage Borough Council | Other Categories | Other | 9 Oct 2025 |
| 24-012-261a | NHS North Central London ICB (24 012 261a) | Health | Other | 9 Oct 2025 |