Independent Monitoring Boards annual report

Thorn Cross

Report year 2025 Published 18 Jul 2025 Type Prison, category open, YOI Responsible body HMP Thorn Cross 11 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP/YOI Thorn Cross maintains a safe and rehabilitative environment with positive staff-prisoner relationships and strong support for education and community employment. Despite these strengths, significant concerns include an inadequate kitchen, persistent issues with illicit items, and challenges in mental health engagement. Delays in infrastructure projects and restricted gym access during non-working hours also require urgent attention.

Positive findings

Summary written by this site (AI-generated)
HMP/YOI Thorn Cross remains a safe establishment with low levels of violence and no self-harm incidents. The Board commends positive staff-prisoner relationships, good accommodation standards, and excellent health provision with good access to GPs and dental services. A strong rehabilitative culture supports tailored education and vocational training, leading to a notable increase in men working in the community and high employment rates post-release.

Recommendations

All 11 recommendations

Key concerns

All 10 key concerns

Recommendations 11 items · 3 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: In progress

Addressee: Ministry of Justice · Topic: Resettlement · Repeated from a previous year

Recommendation (the Board's words)
What plans are there to reduce the number of men serving imprisonment for public protection sentences? (7.3.2)
Government response (as published)
I note the Board’s concerns regarding men serving Imprisonment for Public Protection (IPP) sentences. These sentences pose some of the most complex challenges in our system and I am mindful of the frustration they continue to cause for those subjects to them and their families. In July 2025 the Government published a refreshed IPP Action Plan, which sets measurable targets and focuses on strong frontline delivery across prisons and probation. This ensures those serving IPP sentences have clear, effective sentence plans and are located in prisons best suited to their rehabilitative needs. The Action Plan is a key tool to help men reduce risk and progress towards safe release. This national work is complemented by the dedicated unit at HMP/YOI Thorn Cross, where IPP and life-sentence prisoners benefit from enhanced provision. This includes weekly life skills classes delivered by Novus, enrichment activities such as wellbeing walks and peer-led sessions and access to a CV suite. I am also pleased to note the Governor’s plans to build further on this support, including through a bid for innovation funding. Taken together with the wider findings of the Independent Sentencing Review, these steps represent determined progress towards ensuring that IPP prisoners can work towards safe and sustainable release, while keeping public protection at the forefront.

Source text verified

Recommendation 2

Response: In progress

Addressee: HMPPS · Topic: Safety · Repeated from a previous year

Recommendation (the Board's words)
When will the coverage provided by CCTV be improved? (4.5.4)
Government response (as published)
£12,500 has already been spent this financial year on CCTV repairs and upgrades. While a previous capital bid was unsuccessful, HMP/YOI Thorn Cross has scoped self-funded improvements to replace and realign cameras in the most needed areas. In addition, a full site CCTV upgrade has now been approved nationally and is in development, with delivery expected to commence before the end of the financial year.

Source text verified

Recommendation 3

Response: Rejected

Addressee: HMPPS · Topic: Education

Recommendation (the Board's words)
What plans are there to replace the Sycamore course with another restorative justice programme? (5.5.2)
Government response (as published)
The Sycamore Tree programme was withdrawn nationally following review under the National Framework for Interventions, which sets evidence-based standards for all rehabilitative interventions. Both the internal panel and the Independent Correctional Service Advice and Accreditation Panel concluded that the programme did not meet the minimum threshold for approval. This decision was not linked to funding. HMPPS nonetheless recognises the valuable role played by Prison Fellowship in supporting those in custody and we look forward to continuing our partnership with them through activities outside the Sycamore Tree programme. At present there is no direct national replacement for Sycamore Tree, as programmes with a primary focus on victim empathy have not been shown to reduce reoffending. However, if prisons identify a gap in provision supported by population needs data, they may explore local options provided these meet the national standards set out in the policy framework. In the meantime, men at HMP/YOI Thorn Cross who wish to access restorative justice can apply through their offender managers, who will signpost them to appropriate services.

Source text verified

Recommendation 4

Response: Implemented

Addressee: HMPPS · Topic: Healthcare

Recommendation (the Board's words)
What is being done to reduce the number of men who arrive without their medication? (6.1.8)
Government response (as published)
The expectation is that prisoners are transferred with at least a seven-day supply of medication, though this is not always possible in circumstances such as court transfers. All new arrivals are seen immediately by healthcare staff, who take action to address urgent medical needs. Where the process is not followed, an incident report is logged by healthcare and followed up appropriately.

Source text verified

Recommendation 5

Response: Implemented

Addressee: HMPPS · Topic: Estate · Repeated from a previous year

Recommendation (the Board's words)
A new building was almost complete when it had to be demolished because there were so many faults with it. What lessons have been learnt to prevent this happening again? (7.3.4)
Government response (as published)
The original OMU building was demolished and rebuilt using alternative materials to prevent the issues previously experienced. This project caused avoidable inconvenience locally, delaying the move of the Offender Management Unit (OMU) into purpose-built accommodation and creating disruption to site operations and the surrounding community. To prevent recurrence, Technical Assurance teams now carry out more frequent visits and project meetings are held regularly to resolve challenges at an early stage. On completion, a comprehensive lessons-learned review will take place, including evaluation of multidisciplinary services, to strengthen future delivery.

Source text verified

Recommendation 6

Response: In progress

Addressee: HMPPS · Topic: Regime

Recommendation (the Board's words)
What plans are there to introduce in-cell phones? (7.4.3)
Government response (as published)
HMPPS intends to pilot the use of mobile PIN phones in parts of the open estate where in-cell telephony is not available, subject to senior approval. Locally, BT has upgraded hardware and software to improve call quality and HMP/YOI Thorn Cross continues to report and resolve any PIN phone issues promptly.

Source text verified

Recommendation 7

Addressee: Governor / Director · Topic: Regime

Recommendation (the Board's words)
How is the work of the unit for men serving long sentences to be evaluated? (5.1.2)

Source text verified

Recommendation 8

Addressee: Governor / Director · Topic: Staffing

Recommendation (the Board's words)
What plans are there to ensure there are adequate numbers of skilled cleaners? (5.1.4)

Source text verified

Recommendation 9

Addressee: Governor / Director · Topic: Respect

Recommendation (the Board's words)
Are the current arrangements for prisoner consultation through consultative committees and the Queensland meeting as effective as they could be? (5.3.2)

Source text verified

Recommendation 10

Addressee: Governor / Director · Topic: Regime

Recommendation (the Board's words)
What plans are there to increase the opening hours of the gym in the evenings and at weekends? (6.5.4)

Source text verified

Recommendation 11

Addressee: Governor / Director · Topic: Safety

Recommendation (the Board's words)
What steps have been put in place to ensure that men are not incorrectly released? (7.3.3)

Source text verified

Key concerns 10 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Food/Catering · Repeated from a previous year

5 We have previously reported on how the quality of the food is impacted by the size of the kitchen: it is too small for the current capacity, let alone for the planned increase. Some of the equipment is old. A new kitchen is promised before any extra men are accepted and although different options have been discussed for some time, no one has yet decided how this will be achieved.

Key concern 2

Substance Misuse

Illicit items, including steroids, continue to be brought in and found, leading to a worrying increase in adjudications.

Source wording under review

Key concern 3

Mental Health

6 During our visits, men often tell us that they are experiencing problems with their mental health (anxiety, depression, etc.), yet the caseload for the mental health team does not reflect this and remains steadfastly low.

Key concern 4

Overcrowding · Repeated from a previous year

On arrival, men are placed in a double cell, which the Board continues to feel is too small. Fortunately, they are seldom there for longer than a month and although they usually continue having a shared cell on another unit, it is much larger.

Key concern 5

Estate/Conditions

The need to remove an existing unit by 2026-27, combined with long delays in planned capacity expansion, raises concerns about future accommodation.

Source wording under review

Key concern 6

Staffing

Cleaners are poorly paid, so the men often leave that job for better paid ones or, as the number of men working in the community increases, they obtain work outside the prison leading to a shortage.

Key concern 7

Healthcare

8 The number of men being transferred without medication is increasing (five or six cases per month). These situations are typically resolved quickly to minimise impact on the men (through use of taxis, etc). However, this trend is worrying and is being closely monitored by healthcare management.

Key concern 8

Regime/Time Out of Cell

However, due to staffing restrictions, there is reduced gym access and activities at weekends and in the evenings. As the number of men working in the community increases, men are looking to use the gym at weekends and in the evenings and are frustrated by the restricted offering.

Key concern 9

Estate/Conditions · Repeated from a previous year

4 The new OMU building was due to be ready by early 2025, several months behind schedule. However, the faults with it were so great that the decision was made to demolish it and start again.

Key concern 10

Regime/Time Out of Cell

3 There have been several occasions during the reporting year when men have informed us of problems with the unit phone system. Problems with phones need to be resolved as quickly as possible, as men highly value being able to talk to their families and children, especially in the evenings. Phone calls home promote family ties. There are no phones in the cells, so men rely on shared phones on the unit corridors. Privacy and noise disturbance can be an issue.

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody00
Self-harm incidents00
ACCT cases opened51
Prisoner assaults41
Assaults on staff00
Use of force2552
Drug finds11197

Population

Operational capacity429

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 5 2
Canteen, facility list, catalogues 0 0
Discipline, including adjudications, incentives scheme, sanctions 0 0
Equality 0 0
Finance, including pay, private monies, spends 0 2
Food and kitchens 1 1
Health, including physical, mental, social care 1 4
Letters, visits, telephones, public protection, restrictions 0 5
Miscellaneous 0 0
Property during transfer or in another facility 4 2
Property within the establishment 1 0
Purposeful activity, including education, work, training, time out of cell 3 0
Sentence management, including HDC, ROTL, parole, release dates, re-categorisation 8 18
Staff/prisoner concerns, including bullying 0 1
Transfers 1 0

Report details

Establishment
Thorn Cross
Type
Prison, category open, YOI
Report year
2025
Published
18 July 2025
Responsible body
HMP Thorn Cross
Recommendations
11
MoJ rating (2025/26)
4, Outstanding

Service providers

ServiceProvider
Dental ServicesTime for Teeth
HealthcarePractice Plus Group
Mental HealthGMMH (Greater Manchester Mental Health)
Substance MisuseChange, Grow, Live

Related inspections and investigations

HMIP inspection, 2 May 2023

Unannounced · Safety 4 · Respect 3 · Activity 4 · Release 4

HMIP inspection, 20 Apr 2021

Inspection

Other reports for Thorn Cross

2026

Published 27 Aug 2026 · Self-harm 4 · Key concerns recorded

2024

Published 15 Aug 2024 · Self-harm 0 · Key concerns recorded

2023

Published 4 Aug 2023 · Self-harm 1 · Key concerns recorded

2022

Published 18 Jul 2022 · Self-harm 1 · Key concerns recorded

2021

Published 2 Sep 2021 · Self-harm 3 · Key concerns recorded

2020

Published 14 Jul 2020 · Self-harm 0 · Key concerns recorded