Source · IMB Annual Report

Thorn Cross

Year: 2021 Published: 2 Sep 2021 Type: Prison · Cat D YOI Open Recommendations: 14 Key concerns Positive findings

HMP/YOI Thorn Cross continued to be a safe and respectful environment, despite the challenges of the Covid-19 pandemic. The Board noted good healthcare provision and a strong rehabilitative culture, supported by the welcomed use of mobile phones. Key concerns include the national reduction in open estate places, insufficient resources for prisoners with complex needs, and persistent issues with IT systems and missing property during transfers.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody01
Self-harm incidents30
ACCT cases opened64
Prisoner assaults73
Assaults on staff13
Use of force5
Drug finds15

Positive findings

Thorn Cross remains a very safe establishment with rare incidents of violence and bullying, and nearly all prisoners and staff feel safe. The regime is courteous and respectful, fostering good staff-prisoner relationships and providing good accommodation. Healthcare is of high quality, with a dedicated mental health service, and the prison successfully contained a Covid-19 outbreak. The rehabilitative culture is strong, supported by bespoke provision and good partnerships, and the Board welcomes the positive use of mobile phones and reduced call costs for prisoners.

Key concerns

13 items
Resettlement/Release The number of places in the open estate nationally has fallen, which means there are a number of prisoners who are unable to benefit from the rehabilitative culture they offer and so aid a reduction in reoffending.
Mental Health Having seen an increase in prisoners who have more complex needs, adequate resources to meet their needs should follow.
Resettlement/Release The lack of approved premises to which prisoners can be released is a concern and more needs to be done to provide suitable accommodation.
Regime/Time Out of Cell Thorn Cross is now taking prisoners who are serving longer sentences and who have longer to go to their possible release date. It is now possible for a prisoner to move from a high security prison straight to the open estate. In our view this is unfair on such prisoners who struggle to adapt and need a great deal of support. These arrangements need urgent review.
Estate/Conditions Repeated The prison is failing in its duty to provide a decent fire retardant seating, as referenced in our last report. An alternative seating needs to be found.
Other Repeated The problem of prisoners being separated from their property during transfer persists. This clearly remains a systemic issue that needs fixing.
Education/Purposeful Activity Repeated In our report two years ago we commented on the need to upgrade the IT systems. They are no better. Too much time is wasted waiting for slow systems to respond.
Staffing To ensure that the new OMiC model of working becomes embedded and its impact is noted in terms of outcomes for prisoners.
Safety To take steps to reduce the amount of contraband that is brought onto the estate by intruders.
Safety To re visit the methods used to identify those prisoners who may be at most risk of absconding so as to continue to drive down the number of absconds.
Regime/Time Out of Cell The staffing detail should be looked at to see how in person and virtual (phone and video) visits can be maintained.
Equality/Diversity The diversity and equality action team needs to meet regularly with data being analysed to measure the impact of all areas of the prison’s work and shared with the Board in a timely manner.
Complaints/Property To provide the Board with regular complaints monitoring information.

Recommendations

14 items · 3 repeated
#RecommendationAddresseeStatus
1 The number of places in the open estate nationally has fallen, which means there are a number of prisoners who are unable to benefit from the rehabilitative culture they offer and so aid a reduction in reoffending.
Response
I understand the Board’s concerns about capacity in the open estate. In recent months HM Prison and Probation Service (HMPPS) has taken a number of units out of use that no longer meet current fire safety standards. This has inevitably had an impact on the availability of Category D (open) places across the estate. In the short term, these reductions in places are being offset by installation of good-quality temporary units at a number of critical sites while HMPPS plan for their replacement on a permanent basis. We have committed more than £4 billion to make significant progress in delivering 18,000 additional prison places across England and Wales by the mid-2020s, and expansion of the Category D estate is included in this. We are currently assessing which sites may be suitable for expansion. Additionally, the Model for Operational Delivery for Resettlement prisons covers resettlement for both Category C and Category D prisoners to ensure there is equality in service delivery regardless of where they are located within the estate. As such, Category C resettlement prisons are able to provide prisoners with a range of opportunities for rehabilitation and resettlement while they are waiting for an open prison place to become available.
Ministry of Justice In progress
2 Having seen an increase in prisoners who have more complex needs, adequate resources to meet their needs should follow.
Response
Turning to prisoners with more complex needs, and particularly prisoners serving Indeterminate Sentence for Public Protection (IPP), HMPPS remains committed to doing all it can to support their progression and efforts to reduce their risk to the point where the Parole Board determines that they may be safely released. This commitment is by means of a bespoke and regularly refreshed action plan between HMPPS and the Parole Board. This includes the psychology work stream consultancy/case file reviews (CFRs) and is applied to all IPP prisoners in custody that have failed to make any progress after two or more post-tariff parole hearings. This cohort has been expanded to include all short tariff prisoners (less than two years), irrespective of previous hearing outcomes. These reviews reinvigorate cases that are not progressing and, where necessary, with consultation, practitioners agree and identify appropriate individual progression pathways. HMPPS also continues to monitor Progression Regimes at four prisons across the country that are dedicated to progressing indeterminate prisoners struggling to achieve release via the usual routes.
Ministry of Justice In progress
3 The lack of approved premises to which prisoners can be released is a concern and more needs to be done to provide suitable accommodation.
Response
Regarding the number of Approved Premises, in 2019 we made a commitment to deliver 200 additional bed spaces and so far additional bed spaces have been delivered nationally. Alongside this commitment, HMPPS is developing further expansion plans of the current estate together with new sites. Currently HMPPS has successfully secured planning permission for a further 40 bed spaces in addition to the already delivered, which includes sites in the North West such as St Josephs. HMP/YOI Thorn Cross is in regular contact with Approved Premises, the Central Referral Unit, and community Probation teams to request availability at the earliest opportunity though prisoners specifying particular areas can result in longer waiting times for available places.
Ministry of Justice In progress
4 It is imperative to ensure that the learning from the positive use of mobile phones is not lost and that this temporary measure becomes a permanent feature of the open estate.
Response
HMPPS, the Governor and Prison Group Director are continuing to communicate with key national stakeholders regarding the feasibility of retaining mobile phone virtual visits as a permanent service at HMP/YOI Thorn Cross. In April 2020, in light of Covid mitigations, there were two separate mobile phone projects initially running: An open unmonitored system used within the open estate and a BT pin-based/monitored system used within the closed/open/temporary accommodation prisons. This is formally known as the Temporary Mobile Pin Phone (TMPP) project and this work is still ongoing. It should be noted however that whilst monitored mobiles have worked well, there are limitations and issues with using these telephones such as monitoring/tampering/signal, and therefore in-cell or telephones on the landings is the preferred option. Across the prison estate, BT mobile phones are gradually being withdrawn as demand reduces and alternative access to telephones is made available.
HMPPS Noted
5 Thorn Cross is now taking prisoners who are serving longer sentences and who have longer to go to their possible release date. It is now possible for a prisoner to move from a high security prison straight to the open estate. In our view this is unfair on such prisoners who struggle to adapt and need a great deal of support. These arrangements need urgent review.
Response
Following a review of Prison Service Instruction (PSI) 40/2011 Categorisation and Re-categorisation in 2018/19, a new Security Categorisation Policy Framework was implemented across the male estate in February 2020, and a subsequent revision published in May 2021. The new Policy Framework was supported with the introduction of a Digital Categorisation Service (DCS), an online tool which allows staff to take account of risk factors and individual’s security needs before recording a categorisation decision. All categorisation decisions remain the responsibility of the sending establishment, and the DCS merely ensures all relevant information is considered in the decision-making process. It is recognised that the transition from the closed estate to open estate can be difficult for some prisoners and support to manage the handover process is specific to receiving and sending prisons, as well to the individuals in question. The implementation of any measures therefore is best considered at a local level. Learning and practices around mitigating potential risk factors within Category D prisons have been shared with the open estate and are best utilised in conjunction with local knowledge. The Governor agrees that a smooth transition to open conditions assists prisoners’ readiness to make the most of the rehabilitative environment at HMP/YOI Thorn Cross. Therefore the following measures have been taken: induction procedures have been reviewed and redeveloped to ensure risks and needs are explored and addressed immediately upon arrival; the peer mentor programme has been revised to ensure increased access and support is available throughout this key transition phase; a review of the induction custody care record has improved the identification and communication of risks and needs between key stakeholders; and the prison is in the process of introducing a handover system between the Prison Offender Managers (POMs) from the sending establishment and HMP/YOI Thorn Cross. The National Offender Management in Custody (OMiC) team is also developing training packages/guidance for POM’s and Keyworkers in the closed estate to assist in motivating and preparing prisoners for transition to open conditions.
HMPPS In progress
6 The prison is failing in its duty to provide a decent fire retardant seating, as referenced in our last report. An alternative seating needs to be found. Repeated
Response
HMPPS’ Public Sector Prison Industries teams produce a safer in-cell plastic tub chair, which is in use across the estate. We have recently been working on a redesign and a prototype has been developed, which is hoped will be progressed to production This redesigned product will not replace the existing chairs but will be offered as an alternative. Due to the limitations of suitable alternatives, the current plastic tub chairs at HMP/YOI Thorn Cross are the only chairs on offer at the prison, they are however safe for use within the rooms throughout the prison. The Governor and Prison Group Director welcome the review by Public Sector Prison Industries and have indicated that they will consider replacing the existing stock when an alternative is made available.
HMPPS In progress
7 The problem of prisoners being separated from their property during transfer persists. This clearly remains a systemic issue that needs fixing. Repeated
Response
Further to last years’ response, there was a pause in the development of the new Prisoners’ Property policy framework due to COVID-19. The framework will provide greater direction and standardisation on a national basis and has been designed with procedural justice at its core. It strengthens guidance on known problem areas such as volumetric control and seeks to ensure prisoners’ property is managed efficiently, effectively, consistently and with care and respect. HMPPS has now circulated the draft framework with internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and the large number of comments received are being considered. As a result, the framework is now expected to be published early next year.
HMPPS In progress
8 In our report two years ago we commented on the need to upgrade the IT systems. They are no better. Too much time is wasted waiting for slow systems to respond. Repeated
Response
The Prison Technology Transformation Programme (PTTP) is currently underway to replace the existing prison computer system (Quantum) with the new platform known as MoJ Official. This is an upgrade of both hardware and software. MoJ Official has already been delivered to most non-prison based staff and deployment to operational prison settings started in August 2021. The PTTP is currently in phase 2 with deployment to an early adopter prison. Phase 3 of the programme will see roll out to the wider estate. HMP/YOI Thorn Cross is currently in the second cohort of phase 3 and deployment is due to commence in April 2022.
HMPPS In progress
9 To ensure that the new OMiC model of working becomes embedded and its impact is noted in terms of outcomes for prisoners. Governor / Director
10 To take steps to reduce the amount of contraband that is brought onto the estate by intruders. Governor / Director
11 To re visit the methods used to identify those prisoners who may be at most risk of absconding so as to continue to drive down the number of absconds. Governor / Director
12 The staffing detail should be looked at to see how in person and virtual (phone and video) visits can be maintained. Governor / Director
13 The diversity and equality action team needs to meet regularly with data being analysed to measure the impact of all areas of the prison’s work and shared with the Board in a timely manner. Governor / Director
14 To provide the Board with regular complaints monitoring information. Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 1 2
Letters, visits, telephones, public protection restrictions 1 3
Property during transfer or in another establishment or location 5 14
Purposeful activity, including education, work, training, library, regime, time out of cell 3 2
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 1 10
Total number of applications 20 40

Related inspections & investigations

2 May 2023 HMIP · Unannounced Safety 4 · Respect 3 · Activity 4 · Release 4
PPO fatal incident Andrew Bullough · Natural causes
30 Jun 2019 PPO fatal incident Paul David Horrocks · Other non-natural
7 Oct 2018 PPO fatal incident Carl Russell · Homicide

Other reports for Thorn Cross

2025 Published 18 Jul 2025 · Self-harm 0 · Concerns
2024 Published 15 Aug 2024 · Self-harm 0 · Concerns
2023 Published 4 Aug 2023 · Self-harm 1 · Concerns
2022 Published 18 Jul 2022 · Self-harm 1 · Concerns
2020 Published 14 Jul 2020 · Self-harm 0 · Concerns

Report details

Establishment
Thorn Cross
Type
Prison · Cat D YOI Open
Report year
2021
Published
2 September 2021
Responsible body
HMP Thorn Cross
Recommendations
14
MoJ rating (2024/25)
4 — Outstanding

Population

Operational capacity385

Service providers

Dentistry
Smart Dental
Education
Novus
Healthcare
Greater Manchester Mental Health (GMMH)
Primary Healthcare
Bridgewater Community Healthcare Foundation Trust
Substance Misuse
Change Grow Live (CGL)
Transport
GEOAmey

Source links