Source · IMB Annual Report

Thorn Cross

AI-generated report summary HMP/YOI Thorn Cross is a Category D open prison that maintains a very safe environment with extremely low violence levels and effective drug reduction strategies. Relationships between staff and prisoners are generally positive, fostering a rehabilitative culture. While healthcare provision is deemed excellent and rehabilitation efforts are at the heart of the prison's operations, concerns remain regarding low transfer rates for long-sentence prisoners, property transfer issues, and limitations in internet and mobile phone access for prisoners.

Year: 2023 Published: 4 Aug 2023 Type: Prison · Cat Category D, YOI Recommendations: 16 Key concerns Positive findings

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody00
Self-harm incidents11
ACCT cases opened11
Prisoner assaults21
Assaults on staff03
Use of force8251
Drug finds8752

Positive findings

AI-generated summary
HMP/YOI Thorn Cross is a very safe establishment with good staff-prisoner relationships and a strong rehabilitative culture. Healthcare provision is considered excellent, comparable to or better than community services, and substance misuse support is particularly strong. Education attendance and success rates are high, with a well-stocked library and effective employment and training strategies leading to a reduction in absconds and improved post-release support.

Key concerns

16 items
Resettlement/Release The low transfer rate of lifers and IPP prisoners compared to previous levels, impacting their rehabilitation. Source wording under review
Other The need to reconsider the re-sentencing of IPP prisoners.
Other Repeated Continuing issues with the transfer of prisoner property, leading to items going missing and slow resolution. Source wording under review
Education/Purposeful Activity To provide limited internet access for men studying at university and college (7.1.3).
Regime/Time Out of Cell Repeated Lack of mobile phone access for remote visits, especially for prisoners living far from the prison or those on the TPRS scheme. Source wording under review
Safety Notably, only 24 instances of the 82 were recorded on BWVC.
Safety Although a dynamic risk assessment was made in each case, it might be that the current use of cuffs is based on past events rather than an assessment of current risk. Improved recording of these occasions has also contributed to the higher figure. Notably, only 24 instances of the 82 were recorded on BWVC. 4.4.2. Rigid bar cuffs were introduced in late 2022, with training rolled out from October.
Food/Catering The main issue is that the food spends too long in heated trolleys before being served. This is bound to have an impact on the quality. The current proposal of a central dining room will do little to resolve this problem as there will only be seating for a few men, which means they will be collecting food to take back to their units. We do not feel that the plans in their current form are acceptable.
Complaints/Property There may be very good reasons for this, but the reason why was not recorded, making it difficult to determine whether this was a just decision.
Regime/Time Out of Cell Repeated Ineffectiveness of the Prison Council as a means of consultation and communication, with frequent cancellations and unclear follow-up. Source wording under review
Equality/Diversity Repeated Limited analysis of prison activity by protected characteristics and insufficient availability of such data for areas like use of force or random drug testing. Source wording under review
Other Irregular and untimely provision of information and evaluation of prison performance to the Board. Source wording under review
Food/Catering There are few facilities for prisoners to cook their own food. Although all meals are provided, some prefer to be more self-sufficient, but are very limited in what they can do. Some Cat C prisons provide more resources than Thorn Cross for independent living.
Mental Health Lack of mental health provision available in the evenings and at weekends, despite an acknowledgement of the need for 7-day access. Source wording under review
Regime/Time Out of Cell Lack of a suitable strategy for men transferred under the Temporary Re Categorisation Scheme (TPRS), with concerns about its destabilizing impact and their inability to benefit from rehabilitation. Source wording under review
Education/Purposeful Activity To minimise disruption for the men attending education by reducing their requirement to be elsewhere during core day (7.1.2).

Recommendations

16 items · 4 repeated

Recommendation 1

Addressee: Ministry of Justice

To return the transfer of lifers and IPP prisoners to previous levels when over 90% of parole board recommendations were accepted as opposed to the 11% at the end of the reporting year (3.1.4, 7.3.7).

Source text verified

Government response
Since 17 July 2023, the Secretary of State has directed a change to the criteria by which indeterminate sentenced prisoners (ISPs) are assessed for suitability for open conditions. With immediate effect, new criteria must be met for an ISP to be judged suitable for a move. The said criteria being 1) the prisoner to have made sufficient progress in addressing and reducing risk to a level consistent with protecting the public from harm (in circumstances where the prisoner in open conditions may be in the community, unsupervised under licenced temporary release) 2) assessed as low risk of abscond and 3) there is a wholly persuasive case for transferring the ISP from closed to open conditions.
If a prisoner is waiting for a decision from the Secretary of State on whether a Parole Board recommendation for a move to open conditions will be accepted or rejected, this will be considered under the new criteria, and in the coming weeks they will be updated with the outcome. If a prisoner recently received a decision about their suitability for open conditions from the Secretary of State, then that decision will remain in place as it was made using the criteria in place at that time. However, any future Parole Board hearing will be conducted using the approved criteria at that time.

Recorded status: Rejected

Topic: Resettlement

Recommendation 2

Addressee: Ministry of Justice

To look again at the re-sentencing of IPP prisoners (7.3.6).

Source text verified

Government response
Regarding re-sentencing prisoners serving indeterminate sentences for public protection (IPP), the Justice Select Committee’s (JSC) inquiry constituted a thorough assessment of the issues surrounding the IPP sentence and the published report contained considered recommendations for change. Although the IPP sentence was abolished in 2012, it is the Government’s long-held view that retrospectively changing the sentence which was lawfully passed would give rise to an unacceptable risk to public protection. As such, the Government rejected the Committee’s main recommendation to undertake a full resentencing exercise of all remaining IPP offenders who had not yet had their license terminated.
The Government’s formal response to the Committee’s report is available here: https://committees.parliament.uk/work/1509/imprisonment-for-public-protection-ipp-sentences/publications/.
The Government did however, accept the Committee’s recommendation to review the existing Action Plan and shared the outcome of the review with the JSC on 26 April 2023 which can be accessed here: Letter from the Lord Chancellor and Secretary of State for Justice on the Imprisonment for Public Protection Action Plan (parliament.uk). In updating the Action Plan HM Prison and Probation Service (HMPPS) specifically focused on improved, clear work streams, with deadlines, and a robust overarching governance structure. The refreshed Action Plan will be a strong driver to build on past achievements and continue to provide the best possible opportunities for those serving an IPP sentence to progress towards a safe and sustainable release. Efforts in recent years have delivered a substantial reduction in the number of IPP prisoners who have never been released, which at its highest in 2012 was over 6000 and now stands at 1,312 at the end of June 2023. As a priority matter, the Government is now reviewing the Department’s work to date to help more IPP prisoners progress towards release and will be considering thoroughly if there are further steps that need to be taken. The Secretary of State for Justice does not want to prejudge his conclusions, but please be assured that he will be giving the matter his close personal attention.

Recorded status: Rejected

Topic: Resettlement

Recommendation 3

Addressee: HMPPS

To resolve the continuing issues with the transfer of property so that less of it goes missing and, when it does, to ensure that there is a swift remedy (5.8.1).

Repeated Source text verified

Government response
The Prisoners’ Property Policy Framework clearly sets out that Governors should ensure management checks are undertaken to have confidence that prisoners’ property has been handled correctly and with care. This includes, for example, checks on property cards to ensure they have been completed accurately and the volume of property held by prisoners does not become excessive. HMPPS is planning to undertake work in due course to establish the impact of the new Framework.
HMP/YOI Thorn Cross has continued to experience issues with property, particularly, property transferred from other establishments. The Governor will continue to escalate matters at a local and prison group level.

Recorded status: In progress

Topic: Other

Recommendation 4

Addressee: HMPPS

To provide limited internet access for men studying at university and college (7.1.3).

Source text verified

Government response
As the Board is aware, secure, restricted internet access is provided which is available in all prisons across the estate. HMP/YOI Thorn Cross already provides limited internet access via HMPPS’s virtual learning environment, which allows access to approximately 70% of the internet.
HMPPS recognises that access to online educational content is important to aid learning and development of prisoners. Over the next two years, HMPPS is looking to invest in additional networking capabilities through ongoing education programmes, of which HMP/YOI Thorn Cross is in scope alongside other establishments. The Prison Education Services programme to launch in April 2025 will seek to continue access at similar levels. In the meantime, the Governor will keep you informed of any developments.

Recorded status: Implemented

Topic: Education

Recommendation 5

Addressee: HMPPS

To provide mobile phone access for remote visits for those who would benefit (7.4.3).

Repeated Source text verified

Government response
As highlighted by the Board, during the Covid-19 pandemic open prisons were permitted to allow prisoners supervised video calls to their families using their own smart mobile phones in the visiting hall, as face to face visits and release on temporary licence were suspended. However, the subsequent return of in person visits along with reprofiling of staffing detail resulted in video calls being discontinued on mobile devices.
Video calling continues to be available to prisoners via the third-party supplier Phonehub. Every adult prisoner and young person in custody is offered one free 30-minute video call per month and the Governor may allow additional calls for wellbeing reasons and in exceptional circumstances. Video calls can have up to four people on the call talking to a prisoner. All callers must be on the prisoner’s visitor list and the main caller must be over 18 years of age, although people under 18 can be on the video call.
Mobile phone access is a local decision for the Governor.
Prisoners located at HMP/YOI Thorn Cross can currently request mobile phone access/visit. The Governor will look to promote this and raise awareness locally. A ‘family champion’ Custodial Manager post has been created at HMP/YOI Thorn Cross and the role will be to understand the needs of all prisoners and shape resources to best meet these.

Recorded status: Partial

Topic: Regime

Recommendation 6

Addressee: Governor / Director

To ensure that Body Worn Video Cameras are used for every instance where force is used (4.4.1).

Source text verified

Recorded status:

Topic: Safety

Recommendation 7

Addressee: Governor / Director

To review the guidance for the use of cuffs (4.4.1).

Source text verified

Recorded status:

Topic: Safety

Recommendation 8

Addressee: Governor / Director

To reconsider the current proposals for central dining (5.1.4).

Source text verified

Recorded status:

Topic: Food

Recommendation 9

Addressee: Governor / Director

To improve the recording of the outcomes of an adjudication so that it is clear why that decision was reached (5.2.2).

Source text verified

Recorded status:

Topic: Complaints

Recommendation 10

Addressee: Governor / Director

To make the Prison Council a more effective means of consultation and communication (5.3.2).

Repeated Source text verified

Government response
Your comments about the relaunch of the Prison Council, increase in mandatory drug testing and the various sporting events/activities held throughout the year, were encouraging to hear.

Recorded status: Noted

Topic: Regime

Recommendation 11

Addressee: Governor / Director

To extend the number of areas of prison activity that are analysed in terms of protected characteristics and to make such data readily available (5.4.2).

Repeated Source text verified

Recorded status:

Topic: Equality

Recommendation 12

Addressee: Governor / Director

To provide the Board with regular and timely evaluation of all aspects of the prison’s performance (5.7.1).

Source text verified

Recorded status:

Topic: Other

Recommendation 13

Addressee: Governor / Director

To provide better facilities for those men who wish to cook their own meals (5.1.3).

Source text verified

Recorded status:

Topic: Food

Recommendation 14

Addressee: Governor / Director

To make mental health provision available in the evenings and at weekends (6.3.2).

Source text verified

Recorded status:

Topic: Mental_health

Recommendation 15

Addressee: Governor / Director

To develop a suitable strategy for men transferred under the Temporary Re Categorisation Scheme (TPRS), to monitor its impact on the men and the prison as a whole (3.1.4, 7.2.6, 7.5.4).

Source text verified

Recorded status:

Topic: Resettlement

Recommendation 16

Addressee: Governor / Director

To minimise disruption for the men attending education by reducing their requirement to be elsewhere during core day (7.1.2).

Source text verified

Recorded status:

Topic: Education

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 1 1
Canteen, facility list, catalogue(s) 1 0
Discipline, including adjudications, incentives, sanctions 1 0
Equality 0 3
Finance, including pay, private monies, spends 2 1
Food and kitchens 0 0
Health, including physical, mental, social care 0 1
Letters, visits, telephones, public protection restrictions 1 0
Miscellaneous, including complaints system 0 2
Property during transfer or in another establishment or location 3 15
Property within this establishment 0 0
Purposeful activity, including education, work, training, library, regime, time out of cell 1 1
Sentence management, including HDC, release on temporary licence, parole, release dates, re-categorisation 9 8
Staff/prisoner concerns, including bullying 1 0
Total number of applications 23 36
Transfers 3 0

Related inspections & investigations

2 May 2023 HMIP · Unannounced Safety 4 · Respect 3 · Activity 4 · Release 4
20 Apr 2021 HMIP · Inspection
PPO fatal incident Andrew Bullough · Natural causes
30 Jun 2019 PPO fatal incident Paul David Horrocks · Other non-natural
7 Oct 2018 PPO fatal incident Carl Russell · Homicide

Other reports for Thorn Cross

2026 Published 27 Aug 2026 · Self-harm 4 · Concerns
2025 Published 18 Jul 2025 · Self-harm 0 · Concerns
2024 Published 15 Aug 2024 · Self-harm 0 · Concerns
2022 Published 18 Jul 2022 · Self-harm 1 · Concerns
2021 Published 2 Sep 2021 · Self-harm 3 · Concerns
2020 Published 14 Jul 2020 · Self-harm 0 · Concerns