Independent Monitoring Boards annual report

Thorn Cross

Report year 2023 Published 4 Aug 2023 Type Prison, category Category D, YOI Responsible body HMP Thorn Cross 16 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP/YOI Thorn Cross is a Category D open prison that maintains a very safe environment with extremely low violence levels and effective drug reduction strategies. Relationships between staff and prisoners are generally positive, fostering a rehabilitative culture. While healthcare provision is deemed excellent and rehabilitation efforts are at the heart of the prison's operations, concerns remain regarding low transfer rates for long-sentence prisoners, property transfer issues, and limitations in internet and mobile phone access for prisoners.

Positive findings

Summary written by this site (AI-generated)
HMP/YOI Thorn Cross is a very safe establishment with good staff-prisoner relationships and a strong rehabilitative culture. Healthcare provision is considered excellent, comparable to or better than community services, and substance misuse support is particularly strong. Education attendance and success rates are high, with a well-stocked library and effective employment and training strategies leading to a reduction in absconds and improved post-release support.

Recommendations

All 16 recommendations

Key concerns

All 16 key concerns

Recommendations 16 items · 4 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: Rejected

Addressee: Ministry of Justice · Topic: Resettlement

Recommendation (the Board's words)
To return the transfer of lifers and IPP prisoners to previous levels when over 90% of parole board recommendations were accepted as opposed to the 11% at the end of the reporting year (3.1.4, 7.3.7).
Government response (as published)
Since 17 July 2023, the Secretary of State has directed a change to the criteria by which indeterminate sentenced prisoners (ISPs) are assessed for suitability for open conditions. With immediate effect, new criteria must be met for an ISP to be judged suitable for a move. The said criteria being 1) the prisoner to have made sufficient progress in addressing and reducing risk to a level consistent with protecting the public from harm (in circumstances where the prisoner in open conditions may be in the community, unsupervised under licenced temporary release) 2) assessed as low risk of abscond and 3) there is a wholly persuasive case for transferring the ISP from closed to open conditions.
If a prisoner is waiting for a decision from the Secretary of State on whether a Parole Board recommendation for a move to open conditions will be accepted or rejected, this will be considered under the new criteria, and in the coming weeks they will be updated with the outcome. If a prisoner recently received a decision about their suitability for open conditions from the Secretary of State, then that decision will remain in place as it was made using the criteria in place at that time. However, any future Parole Board hearing will be conducted using the approved criteria at that time.

Source text verified

Recommendation 2

Response: Rejected

Addressee: Ministry of Justice · Topic: Resettlement

Recommendation (the Board's words)
To look again at the re-sentencing of IPP prisoners (7.3.6).
Government response (as published)
Regarding re-sentencing prisoners serving indeterminate sentences for public protection (IPP), the Justice Select Committee’s (JSC) inquiry constituted a thorough assessment of the issues surrounding the IPP sentence and the published report contained considered recommendations for change. Although the IPP sentence was abolished in 2012, it is the Government’s long-held view that retrospectively changing the sentence which was lawfully passed would give rise to an unacceptable risk to public protection. As such, the Government rejected the Committee’s main recommendation to undertake a full resentencing exercise of all remaining IPP offenders who had not yet had their license terminated.
The Government’s formal response to the Committee’s report is available here: https://committees.parliament.uk/work/1509/imprisonment-for-public-protection-ipp-sentences/publications/.
The Government did however, accept the Committee’s recommendation to review the existing Action Plan and shared the outcome of the review with the JSC on 26 April 2023 which can be accessed here: Letter from the Lord Chancellor and Secretary of State for Justice on the Imprisonment for Public Protection Action Plan (parliament.uk). In updating the Action Plan HM Prison and Probation Service (HMPPS) specifically focused on improved, clear work streams, with deadlines, and a robust overarching governance structure. The refreshed Action Plan will be a strong driver to build on past achievements and continue to provide the best possible opportunities for those serving an IPP sentence to progress towards a safe and sustainable release. Efforts in recent years have delivered a substantial reduction in the number of IPP prisoners who have never been released, which at its highest in 2012 was over 6000 and now stands at 1,312 at the end of June 2023. As a priority matter, the Government is now reviewing the Department’s work to date to help more IPP prisoners progress towards release and will be considering thoroughly if there are further steps that need to be taken. The Secretary of State for Justice does not want to prejudge his conclusions, but please be assured that he will be giving the matter his close personal attention.

Source text verified

Recommendation 3

Response: In progress

Addressee: HMPPS · Topic: Other · Repeated from a previous year

Recommendation (the Board's words)
To resolve the continuing issues with the transfer of property so that less of it goes missing and, when it does, to ensure that there is a swift remedy (5.8.1).
Government response (as published)
The Prisoners’ Property Policy Framework clearly sets out that Governors should ensure management checks are undertaken to have confidence that prisoners’ property has been handled correctly and with care. This includes, for example, checks on property cards to ensure they have been completed accurately and the volume of property held by prisoners does not become excessive. HMPPS is planning to undertake work in due course to establish the impact of the new Framework.
HMP/YOI Thorn Cross has continued to experience issues with property, particularly, property transferred from other establishments. The Governor will continue to escalate matters at a local and prison group level.

Source text verified

Recommendation 4

Response: Implemented

Addressee: HMPPS · Topic: Education

Recommendation (the Board's words)
To provide limited internet access for men studying at university and college (7.1.3).
Government response (as published)
As the Board is aware, secure, restricted internet access is provided which is available in all prisons across the estate. HMP/YOI Thorn Cross already provides limited internet access via HMPPS’s virtual learning environment, which allows access to approximately 70% of the internet.
HMPPS recognises that access to online educational content is important to aid learning and development of prisoners. Over the next two years, HMPPS is looking to invest in additional networking capabilities through ongoing education programmes, of which HMP/YOI Thorn Cross is in scope alongside other establishments. The Prison Education Services programme to launch in April 2025 will seek to continue access at similar levels. In the meantime, the Governor will keep you informed of any developments.

Source text verified

Recommendation 5

Response: Partially accepted

Addressee: HMPPS · Topic: Regime · Repeated from a previous year

Recommendation (the Board's words)
To provide mobile phone access for remote visits for those who would benefit (7.4.3).
Government response (as published)
As highlighted by the Board, during the Covid-19 pandemic open prisons were permitted to allow prisoners supervised video calls to their families using their own smart mobile phones in the visiting hall, as face to face visits and release on temporary licence were suspended. However, the subsequent return of in person visits along with reprofiling of staffing detail resulted in video calls being discontinued on mobile devices.
Video calling continues to be available to prisoners via the third-party supplier Phonehub. Every adult prisoner and young person in custody is offered one free 30-minute video call per month and the Governor may allow additional calls for wellbeing reasons and in exceptional circumstances. Video calls can have up to four people on the call talking to a prisoner. All callers must be on the prisoner’s visitor list and the main caller must be over 18 years of age, although people under 18 can be on the video call.
Mobile phone access is a local decision for the Governor.
Prisoners located at HMP/YOI Thorn Cross can currently request mobile phone access/visit. The Governor will look to promote this and raise awareness locally. A ‘family champion’ Custodial Manager post has been created at HMP/YOI Thorn Cross and the role will be to understand the needs of all prisoners and shape resources to best meet these.

Source text verified

Recommendation 6

Addressee: Governor / Director · Topic: Safety

Recommendation (the Board's words)
To ensure that Body Worn Video Cameras are used for every instance where force is used (4.4.1).

Source text verified

Recommendation 7

Addressee: Governor / Director · Topic: Safety

Recommendation (the Board's words)
To review the guidance for the use of cuffs (4.4.1).

Source text verified

Recommendation 8

Addressee: Governor / Director · Topic: Food

Recommendation (the Board's words)
To reconsider the current proposals for central dining (5.1.4).

Source text verified

Recommendation 9

Addressee: Governor / Director · Topic: Complaints

Recommendation (the Board's words)
To improve the recording of the outcomes of an adjudication so that it is clear why that decision was reached (5.2.2).

Source text verified

Recommendation 10

Response: Noted

Addressee: Governor / Director · Topic: Regime · Repeated from a previous year

Recommendation (the Board's words)
To make the Prison Council a more effective means of consultation and communication (5.3.2).
Government response (as published)
Your comments about the relaunch of the Prison Council, increase in mandatory drug testing and the various sporting events/activities held throughout the year, were encouraging to hear.

Source text verified

Recommendation 11

Addressee: Governor / Director · Topic: Equality · Repeated from a previous year

Recommendation (the Board's words)
To extend the number of areas of prison activity that are analysed in terms of protected characteristics and to make such data readily available (5.4.2).

Source text verified

Recommendation 12

Addressee: Governor / Director · Topic: Other

Recommendation (the Board's words)
To provide the Board with regular and timely evaluation of all aspects of the prison’s performance (5.7.1).

Source text verified

Recommendation 13

Addressee: Governor / Director · Topic: Food

Recommendation (the Board's words)
To provide better facilities for those men who wish to cook their own meals (5.1.3).

Source text verified

Recommendation 14

Addressee: Governor / Director · Topic: Mental_health

Recommendation (the Board's words)
To make mental health provision available in the evenings and at weekends (6.3.2).

Source text verified

Recommendation 15

Addressee: Governor / Director · Topic: Resettlement

Recommendation (the Board's words)
To develop a suitable strategy for men transferred under the Temporary Re Categorisation Scheme (TPRS), to monitor its impact on the men and the prison as a whole (3.1.4, 7.2.6, 7.5.4).

Source text verified

Recommendation 16

Addressee: Governor / Director · Topic: Education

Recommendation (the Board's words)
To minimise disruption for the men attending education by reducing their requirement to be elsewhere during core day (7.1.2).

Source text verified

Key concerns 16 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Resettlement/Release

The low transfer rate of lifers and IPP prisoners compared to previous levels, impacting their rehabilitation.

Source wording under review

Key concern 2

Other

The need to reconsider the re-sentencing of IPP prisoners.

Key concern 3

Other · Repeated from a previous year

Continuing issues with the transfer of prisoner property, leading to items going missing and slow resolution.

Source wording under review

Key concern 4

Education/Purposeful Activity

To provide limited internet access for men studying at university and college (7.1.3).

Key concern 5

Regime/Time Out of Cell · Repeated from a previous year

Lack of mobile phone access for remote visits, especially for prisoners living far from the prison or those on the TPRS scheme.

Source wording under review

Key concern 6

Safety

Notably, only 24 instances of the 82 were recorded on BWVC.

Key concern 7

Safety

Although a dynamic risk assessment was made in each case, it might be that the current use of cuffs is based on past events rather than an assessment of current risk. Improved recording of these occasions has also contributed to the higher figure. Notably, only 24 instances of the 82 were recorded on BWVC. 4.4.2. Rigid bar cuffs were introduced in late 2022, with training rolled out from October.

Key concern 8

Food/Catering

The main issue is that the food spends too long in heated trolleys before being served. This is bound to have an impact on the quality. The current proposal of a central dining room will do little to resolve this problem as there will only be seating for a few men, which means they will be collecting food to take back to their units. We do not feel that the plans in their current form are acceptable.

Key concern 9

Complaints/Property

There may be very good reasons for this, but the reason why was not recorded, making it difficult to determine whether this was a just decision.

Key concern 10

Regime/Time Out of Cell · Repeated from a previous year

Ineffectiveness of the Prison Council as a means of consultation and communication, with frequent cancellations and unclear follow-up.

Source wording under review

Key concern 11

Equality/Diversity · Repeated from a previous year

Limited analysis of prison activity by protected characteristics and insufficient availability of such data for areas like use of force or random drug testing.

Source wording under review

Key concern 12

Other

Irregular and untimely provision of information and evaluation of prison performance to the Board.

Source wording under review

Key concern 13

Food/Catering

There are few facilities for prisoners to cook their own food. Although all meals are provided, some prefer to be more self-sufficient, but are very limited in what they can do. Some Cat C prisons provide more resources than Thorn Cross for independent living.

Key concern 14

Mental Health

Lack of mental health provision available in the evenings and at weekends, despite an acknowledgement of the need for 7-day access.

Source wording under review

Key concern 15

Regime/Time Out of Cell

Lack of a suitable strategy for men transferred under the Temporary Re Categorisation Scheme (TPRS), with concerns about its destabilizing impact and their inability to benefit from rehabilitation.

Source wording under review

Key concern 16

Education/Purposeful Activity

To minimise disruption for the men attending education by reducing their requirement to be elsewhere during core day (7.1.2).

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody00
Self-harm incidents11
ACCT cases opened11
Prisoner assaults21
Assaults on staff03
Use of force8251
Drug finds8752

Population

Operational capacity429

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 1 1
Canteen, facility list, catalogue(s) 1 0
Discipline, including adjudications, incentives, sanctions 1 0
Equality 0 3
Finance, including pay, private monies, spends 2 1
Food and kitchens 0 0
Health, including physical, mental, social care 0 1
Letters, visits, telephones, public protection restrictions 1 0
Miscellaneous, including complaints system 0 2
Property during transfer or in another establishment or location 3 15
Property within this establishment 0 0
Purposeful activity, including education, work, training, library, regime, time out of cell 1 1
Sentence management, including HDC, release on temporary licence, parole, release dates, re-categorisation 9 8
Staff/prisoner concerns, including bullying 1 0
Total number of applications 23 36
Transfers 3 0

Report details

Establishment
Thorn Cross
Type
Prison, category Category D, YOI
Report year
2023
Published
4 August 2023
Responsible body
HMP Thorn Cross
Recommendations
16
MoJ rating (2025/26)
4, Outstanding

Service providers

ServiceProvider
EducationNovus
HealthcareGreater Manchester Mental Health (GMMH)
TransportGEOAmey

Related inspections and investigations

HMIP inspection, 2 May 2023

Unannounced · Safety 4 · Respect 3 · Activity 4 · Release 4

HMIP inspection, 20 Apr 2021

Inspection

Other reports for Thorn Cross

2026

Published 27 Aug 2026 · Self-harm 4 · Key concerns recorded

2025

Published 18 Jul 2025 · Self-harm 0 · Key concerns recorded

2024

Published 15 Aug 2024 · Self-harm 0 · Key concerns recorded

2022

Published 18 Jul 2022 · Self-harm 1 · Key concerns recorded

2021

Published 2 Sep 2021 · Self-harm 3 · Key concerns recorded

2020

Published 14 Jul 2020 · Self-harm 0 · Key concerns recorded