Source · IMB Annual Report

Leicester

Year: 2020 Published: 16 Jul 2020 Type: Prison · Cat local Population: 340 Recommendations: 8 Key concerns Positive findings

HMP Leicester is a well-run local prison commended for strong leadership, good staff-prisoner relationships, and effective management of safety incidents, including a decline in NPS use. However, the Board holds significant concerns regarding the prolonged detention of foreign national prisoners and the severely mentally ill, as well as the ongoing poor state of segregation unit accommodation. Staffing pressures and the unsatisfactory performance of contractors like Amey also pose challenges to maintaining decency and effective regimes.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody4
Self-harm incidents471383
ACCT cases opened426418
Prisoner assaults133104
Assaults on staff10379
Use of force544611
Drug finds85165

Positive findings

HMP Leicester is described as a well-run establishment with strong leadership and an engaged staff. The Board commends improvements in induction, good management of violence and self-harm, and falling NPS use. Healthcare and drug rehabilitation services are very good, and staff-prisoner relationships are a particular strength. Food provision and prisoner consultation are also highly regarded, with a notable 'outstanding' rating for the Reducing Reoffending Partnership's 'through-the-gate' specification.

Key concerns

9 items
Estate/Conditions The Board is anxious to be reassured that when restrictions are eased there will be no loss of the planned capital improvement programme (see section 5.1.3), which will improve the decency and safety of the accommodation and allow more space to be brought into use for purposeful and rehabilitative activity. Similarly, the Board hopes that the planned additional security measures (see section 4.7), which will improve safety, will still go ahead.
Safety When serious assaults on staff are referred to the police and the courts, the process is slow and the sentences awarded are variable (see section 5.2.6).
Equality/Diversity The Board believes that the present system of holding foreign national prisoners in prison for many months after their sentences have expired, under immigration powers on an IS91, is unfair (see section 5.4.3).
Mental Health Repeated Although the numbers are small, and the Gatekeeping process has improved, the Board has still had to report that two prisoners were held for a long time in inhumane conditions with deteriorating mental health while waiting for secure hospital accommodation (see section 6.2.1).
Estate/Conditions Repeated During 2019 the Board was pleased to see the rapid response of the local Amey team to urgent repairs, but other aspects of the service remained unsatisfactory (see section 5.1.2). The Board would like the minister to be aware that there are still ongoing concerns.
Estate/Conditions The delays in improving the accommodation in the segregation unit have been of great concern to the Board in this reporting year (see section 5.2.1).
Other Repeated Loss of prisoner property between establishments continues to occur (see section 5.7).
Equality/Diversity The Board would welcome a re-invigoration of the ‘equality and diversity’ function.
Regime/Time Out of Cell The Lambert unit seemed to lose direction during 2019, with prisoners unsure of their progress and lacking sufficient purposeful activity. Management and staff training were to be strengthened, and the progress of prisoners and outcomes against a clear exit strategy were to be better defined and evaluated.

Recommendations

8 items · 3 repeated
#RecommendationAddresseeStatus
1 Although outside the reporting period, the Board wishes to inform the minister that the restrictions imposed by the measures to combat COVID-19 were carried out in a fair and humane manner, with prisoner welfare the first concern. There was a consistent regime, allowing daily telephone contact with the family and regular exercise for each prisoner. It is to the credit of all concerned that during the first six weeks of the public lockdown (to the time of submitting this report) the prison was settled and prisoners accepting of the situation. The Board is anxious to be reassured that when restrictions are eased there will be no loss of the planned capital improvement programme (see section 5.1.3), which will improve the decency and safety of the accommodation and allow more space to be brought into use for purposeful and rehabilitative activity. Similarly, the Board hopes that the planned additional security measures (see section 4.7), which will improve safety, will still go ahead. Is the minister able to offer reassurance on these matters?
Response
HMPPS is pleased to advise that the Segregation Unit has seen significant investment in recent months with more robust furniture being installed comprising of replacement beds, metal furniture, integral sink and toilet units and new cell doors. In-cell flooring has also been replaced alongside full decoration of all cells. The main landing of the unit is due to have the flooring replaced in the coming months. Three cells were meshed and rendered three years ago to provide enhanced security and a bid will be submitted at the earliest opportunity to secure funding to complete the work on the remaining cells.
Ministry of Justice In progress
1 The delays in improving the accommodation in the segregation unit have been of great concern to the Board in this reporting year (see section 5.2.1). The Board asks that the Prison Service regard this as a priority for investment during 2020. HMPPS
2 When serious assaults on staff are referred to the police and the courts, the process is slow and the sentences awarded are variable (see section 5.2.6). The Board asks if the minister is satisfied that the management of those prison officers subjected to assault is fair, and comparable to that for other public servants.
Response
It is unfortunate and regrettable that prisoners’ property continues to be an issue. As the Board will be aware, the development of the new Prisoners’ Property Policy Framework involved a large project undertaken in summer 2019. Following the conclusion of the project, HMPPS has worked closely with stakeholders to consult on proposed changes to the policy. Discussions ahead of consultation with IMB members began with the IMB Secretariat in late February 2020, who proposed meetings take place with Board members in April. In light of the pressures placed on Boards by Covid-19, HMPPS agreed with the IMB Secretariat to pause this consultation until August and September. This work is now moving forward again and the feedback received from IMB members at these meetings will then be considered alongside the comments received earlier this year from other stakeholders, with the intention that the revised draft policy framework will be circulated for wider consultation at the end of 2020. The new Prisoner Escort and Custody Service 4 Generation contract also began during August 2020 with a new fleet of vehicles which allow for an additional half box of consumable items to be carried for each prisoner on top of the existing agreed volumetric limits. In addition to this, HMPPS is looking at what more can be done to encourage prisoners to send out or dispose of excess items to reduce the amount of property that cannot transfer with them. Steps are also being taken to ensure there is a consistent approach when prison staff forward on any excess items to prisoners at their new establishment after a transfer has taken place.
Ministry of Justice In progress
2 Loss of prisoner property between establishments continues to occur (see section 5.7). The Board raised this last year and was told that a Ministry of Justice-led project was taking place during summer 2019 to review existing property processes, with the expectation that a new prisoners’ property policy framework would be published later in 2019. The Board wonders if the new framework is available, and if so what difference it will make to the prisoner who asks the Board to help him when his complaints about loss of property, submitted through the usual establishment channels, have not been successful? Repeated
Response
The Board raised this last year and was told that a Ministry of Justice-led project was taking place during summer 2019 to review existing property processes, with the expectation that a new prisoners’ property policy framework would be published later in 2019.
HMPPS
3 The Board believes that the present system of holding foreign national prisoners in prison for many months after their sentences have expired, under immigration powers on an IS91, is unfair (see section 5.4.3). The Board asks the minister to consult with the Home Office minister to review this process.
Response
Regarding foreign national prisoners, HMPPS and the Home Office are committed to improving the time taken to resolving foreign national prisoners’ deportation cases and both departments are working closely together to ensure consideration takes place earlier in the custodial sentence. There are several reasons why foreign national offenders are detained longer than we would like such as prisoners unwilling to engage with embassies regarding travel documents and claiming asylum immediately before removal. The Home Office is also committed to ensuring that all processes are expedited, that ongoing detention is reviewed every 28 days to ensure detention remains proportionate to removal timescales, and that foreign national offenders are either deported or released from detention as soon as possible.
Ministry of Justice In progress
4 Although the numbers are small, and the Gatekeeping process has improved, the Board has still had to report that two prisoners were held for a long time in inhumane conditions with deteriorating mental health while waiting for secure hospital accommodation (see section 6.2.1). In his reply to the Board’s previous report, the minister stated that ‘NHS England and NHS Improvement are currently working with the Quality Surveillance Team internally to provide assurance as to the quality of the prison mental health services. National audits have now been undertaken to review the processes and gain a better understanding of issues. The Prison Transfer and Remission Guidance (2011) has been reviewed and will go out to public consultation…..A patient consultation has also been commissioned’. The Board would like to know if the outcome of this work is available and whether it has led to any increase in secure mental health provision. Repeated
Response
Further to last year’s update on the Prison Transfer and Remission Guidance, NHS England has confirmed that this has been refreshed and amended following a comprehensive consultation process during summer 2019 and is awaiting publication as the planned publication was impacted by the Covid-19 pandemic. Aside from the revised guidance, NHS England is developing a whole-pathway approach to the care of offenders including diverting offenders from the criminal justice system where appropriate, and reconnecting those leaving custody with health services in the community. Regarding the two prisoners referred to in your report, both men were subject to regular multi-disciplinary reviews as to whether segregation could continue and they were seen regularly by the mental health team. I note that your report acknowledges that the Gatekeeping process is working effectively, but it is important to recognise that the process does take some time and moves cannot be obtained for men whilst they are going through the process.
Ministry of Justice In progress
5 Last year the Board reported the problems with Amey Facilities Management, and the minister’s response acknowledged the problems and indicated that changes had been made to the company’s management structure and resourcing and that there would be a positive approach to the first-time fix of reactive repairs. Planned changes in the commercial department would produce an improvement in receiving estimates for reactive tasks and project work. During 2019 the Board was pleased to see the rapid response of the local Amey team to urgent repairs, but other aspects of the service remained unsatisfactory (see section 5.1.2). The Board would like the minister to be aware that there are still ongoing concerns. Repeated
Response
Following last year’s update on the facilities management contractor (Amey), although I was pleased to note the contractor’s improved response to urgent repairs, I appreciate that other aspects of the service remained unsatisfactory. HMPPS recognises that some of the project work in 2019 was not completed to the standard required. Amey has now rectified many of the projects and remedial work to the reception is now due to be completed later this summer. As mentioned in the Minister’s letter above, some of the project work in 2019 was not completed to the standard required. Amey has now rectified many of the projects and remedial works for drainage covers and the kitchen floor is now complete. The food waste removal contract was subject to problems. Due to a change in legislation regarding the discharging of food waste into the main drainage system, it was necessary to remove the food macerators. Following the appointment of new contractors by Amey earlier this year, the service has improved greatly in recent months with no issues being reported to Prison Maintenance Group. A Fire Safety Improvement project is in the capital maintenance programme for this financial year which is preparing for recommendation for delivery subject to Population Management approving the decant requirement. Contractors are expected to be on site in the coming months.
Ministry of Justice In progress
8 The Board would welcome a re-invigoration of the ‘equality and diversity’ function. Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 14 5
Fairness/Humane treatment 26 15
General 9 5
Healthcare 17 8
Property (including compensation) 29 15
Segregation (Rule 45) 23 18

Related inspections & investigations

13 Feb 2023 HMIP · Unannounced Safety 3 · Respect 3 · Activity 2 · Release 3
PPO fatal incident James Walker
PPO fatal incident Andrew Newton
27 Aug 2022 PPO fatal incident Milburn, Ross · Other non-natural
27 Dec 2022 PPO fatal incident Herbert, Adam · Other non-natural
25 Jan 2007 PPO fatal incident Individual at Leicester · Self-inflicted
11 Jul 2016 PFD Michael Williams · State Custody related deaths; Suicide (from 2015)

Other reports for Leicester

2026 Published 18 Jun 2026 Population 325 · Self-harm 314 · Concerns
2025 Published 24 Jun 2025 Population 290 · Self-harm 379 · Concerns
2024 Published 23 Jul 2024 · Self-harm 563 · Concerns
2023 Published 28 Jun 2023 · Self-harm 226 · Concerns
2022 Published 8 Jul 2022 · Self-harm 272 · Concerns
2021 Published 6 Jul 2021 Population 300 · Self-harm 455 · Concerns

Report details

Establishment
Leicester
Type
Prison · Cat local
Report year
2020
Published
16 July 2020
Responsible body
HMP Leicester
Recommendations
8
MoJ rating (2024/25)
1 — Serious concern

Population

Population340
Operational capacity350

Service providers

Catering suppliers
Bidfood
Community rehabilitation company
Derbyshire, Leicestershire, Nottinghamshire and Rutland (DLNR) CRC
Dental care
Time for Teeth
Education and skills
PeoplePlus
Escort Contractor
GEOAmey
Healthcare
Nottinghamshire Healthcare NHS Foundation Trust
Integrated drug and alcohol treatment services
Turning Point Leicester and Leicestershire
Library services
Leicestershire County Council
Maintenance
Amey

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