Inquiries · Recommendations
Recommendations: Mid Staffs Inquiry
1,814 tracked recommendations
35 inquiries
201 match current filters
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Recommendations issued by UK statutory and non-statutory inquiries, with their tracked government response and supporting evidence.
Recommendations
| Code | Recommendation | Inquiry | Response |
|---|---|---|---|
| F72 |
Assessment process for authorisation
The assessment for an authorisation of applicant for foundation trust status should include a full physical inspection of its primary clinical areas …
|
Mid Staffs Inquiry (2013) | Accepted |
| F73 |
Need for constructive working with other parts of the system
The Department of Health's regular performance reviews of Monitor (and the Care Quality Commission) should include an examination of its relationship with …
|
Mid Staffs Inquiry (2013) | Accepted |
| F74 |
Enhancement of role of governors
Monitor and the Care Quality Commission should publish guidance for governors suggesting principles they expect them to follow in recognising their obligation …
|
Mid Staffs Inquiry (2013) | Accepted |
| F76 |
Enhancement of role of governors
Arrangements must be made to ensure that governors are accountable not just to the immediate membership but to the public at large …
|
Mid Staffs Inquiry (2013) | Accepted |
| F77 |
Enhancement of role of governors
Monitor and the NHS Commissioning Board should review the resources and facilities made available for the training and development of governors to …
|
Mid Staffs Inquiry (2013) | Accepted |
| F78 |
Enhancement of role of governors
The Care Quality Commission and Monitor should consider how best to enable governors to have access to a similar advisory facility in …
|
Mid Staffs Inquiry (2013) | Accepted |
| F81 |
Accountability of providers' directors
Consideration should be given to including in the criteria for fitness a minimum level of experience and/or training, while giving appropriate latitude …
|
Mid Staffs Inquiry (2013) | Accepted |
| F82 |
Accountability of providers' directors
Provision should be made for regulatory intervention to require the removal or suspension from office after due process of a person whom …
|
Mid Staffs Inquiry (2013) | Accepted |
| F83 |
Accountability of providers' directors
If a "fit and proper person test" is introduced as recommended, Monitor should issue guidance on the principles on which it would …
|
Mid Staffs Inquiry (2013) | Accepted |
| F85 |
Accountability of providers' directors
Monitor and the Care Quality Commission should produce guidance to NHS and foundation trusts on procedures to be followed in the event …
|
Mid Staffs Inquiry (2013) | Accepted |
| F86 |
Requirement of training of directors
A requirement should be imposed on foundation trusts to have in place an adequate programme for the training and continued development of …
|
Mid Staffs Inquiry (2013) | Accepted |
| F90 |
Assistance in deciding on prosecutions
In order to determine whether a case is so serious, either in terms of the breach of safety requirements or the consequences …
|
Mid Staffs Inquiry (2013) | Accepted |
| F92 |
NHS Litigation Authority Improvement of risk management
The financial incentives at levels below level 3 should be adjusted to maximise the motivation to reach level 3.
|
Mid Staffs Inquiry (2013) | Accepted |
| F94 |
Evidence-based assessment
As some form of running record of the evidence reviewed must be retained on each claim in order for these reports to …
|
Mid Staffs Inquiry (2013) | Accepted |
| F95 |
Information sharing
As the interests of patient safety should prevail over the narrow litigation interest under which confidentiality or even privilege might be claimed …
|
Mid Staffs Inquiry (2013) | Accepted |
| F96 |
Information sharing
The NHS Litigation Authority should make more prominent in its publicity an explanation comprehensible to the general public of the limitations of …
|
Mid Staffs Inquiry (2013) | Accepted |
| F101 |
National Patient Safety Agency functions
While it may be impracticable for the National Patient Safety Agency or its successor to have its own team of inspectors, it …
|
Mid Staffs Inquiry (2013) | Accepted |
| F102 |
Transparency use and sharing of information
Data held by the National Patient Safety Agency or its successor should be open to analysis for a particular purpose, or others …
|
Mid Staffs Inquiry (2013) | Accepted |
| F103 |
Transparency use and sharing of information
The National Patient Safety Agency or its successor should regularly share information with Monitor.
|
Mid Staffs Inquiry (2013) | Accepted |
| F104 |
Transparency use and sharing of information
The Care Quality Commission should be enabled to exploit the potential of the safety information obtained by the National Patient Safety Agency …
|
Mid Staffs Inquiry (2013) | Accepted |
| F105 |
Transparency use and sharing of information
Consideration should be given to whether information from incident reports involving deaths in hospital could enhance consideration of the hospital standardised mortality …
|
Mid Staffs Inquiry (2013) | Accepted |
| F106 |
Health Protection Agency Coordination and publication of providers' information on healthcare associated infections
The Health Protection Agency and its successor, should coordinate the collection, analysis and publication of information on each provider's performance in relation …
|
Mid Staffs Inquiry (2013) | Accepted |
| F107 |
Sharing concerns
If the Health Protection Agency or its successor, or the relevant local director of public health or equivalent official, becomes concerned that …
|
Mid Staffs Inquiry (2013) | Accepted |
| F108 |
Support for other agencies
Public Health England should review the support and training that health protection staff can offer to local authorities and other agencies in …
|
Mid Staffs Inquiry (2013) | Accepted |
| F109 |
Effective complaints handling
Methods of registering a comment or complaint must be readily accessible and easily understood. Multiple gateways need to be provided to patients, …
|
Mid Staffs Inquiry (2013) | Accepted |
| F110 |
Lowering barriers
Actual or intended litigation should not be a barrier to the processing or investigation of a complaint at any level. It may …
|
Mid Staffs Inquiry (2013) | Accepted |
| F111 |
Lowering barriers
Provider organisations must constantly promote to the public their desire to receive and learn from comments and complaints; constant encouragement should be …
|
Mid Staffs Inquiry (2013) | Accepted |
| F112 |
Lowering barriers
Patient feedback which is not in the form of a complaint but which suggests cause for concern should be the subject of …
|
Mid Staffs Inquiry (2013) | Accepted |
| F113 |
Complaints handling
The recommendations and standards suggested in the Patients Association's peer review into complaints at the Mid Staffordshire NHS Foundation Trust should be …
|
Mid Staffs Inquiry (2013) | Accepted |
| F114 |
Complaints handling
Comments or complaints which describe events amounting to an adverse or serious untoward incident should trigger an investigation.
|
Mid Staffs Inquiry (2013) | Accepted |
| F116 |
Support for complainants
Where meetings are held between complainants and trust representatives or investigators as part of the complaints process, advocates and advice should be …
|
Mid Staffs Inquiry (2013) | Accepted |
| F119 |
Learning and information from complaints
Overview and scrutiny committees and Local Healthwatch should have access to detailed information about complaints, although respect needs to be paid in …
|
Mid Staffs Inquiry (2013) | Accepted |
| F121 |
Learning and information from complaints
The Care Quality Commission should have a means of ready access to information about the most serious complaints. Their local inspectors should …
|
Mid Staffs Inquiry (2013) | Accepted |
| F123 |
Responsibility for monitoring delivery of standards and quality
GPs need to undertake a monitoring role on behalf of their patients who receive acute hospital and other specialist services. They should …
|
Mid Staffs Inquiry (2013) | Accepted |
| F125 |
Responsibility for requiring and monitoring delivery of enhanced standards
In addition to their duties with regard to the fundamental standards, commissioners should be enabled to promote improvement by requiring compliance with …
|
Mid Staffs Inquiry (2013) | Accepted |
| F126 |
Preserving corporate memory
The NHS Commissioning Board and local commissioners should develop and oversee a code of practice for managing organisational transitions, to ensure the …
|
Mid Staffs Inquiry (2013) | Accepted |
| F127 |
Resources for scrutiny
The NHS Commissioning Board and local commissioners must be provided with the infrastructure and the support necessary to enable a proper scrutiny …
|
Mid Staffs Inquiry (2013) | Accepted |
| F128 |
Expert support
Commissioners must have access to the wide range of experience and resources necessary to undertake a highly complex and technical task, including …
|
Mid Staffs Inquiry (2013) | Accepted |
| F129 |
Ensuring assessment and enforcement of fundamental standards through contracts
In selecting indicators and means of measuring compliance, the principal focus of commissioners should be on what is reasonably necessary to safeguard …
|
Mid Staffs Inquiry (2013) | Accepted |
| F130 |
Relative position of commissioner and provider
Commissioners – not providers – should decide what they want to be provided. They need to take into account what can be …
|
Mid Staffs Inquiry (2013) | Accepted |
| F131 |
Development of alternative sources of provision
Commissioners need, wherever possible, to identify and make available alternative sources of provision. This may mean that commissioning has to be undertaken …
|
Mid Staffs Inquiry (2013) | Accepted |
| F132 |
Monitoring tools
Commissioners must have the capacity to monitor the performance of every commissioning contract on a continuing basis during the contract period: Such …
|
Mid Staffs Inquiry (2013) | Accepted |
| F134 |
Role of commissioners in provision of support for complainants
Consideration should be given to whether commissioners should be given responsibility for commissioning patients' advocates and support services for complaints against providers.
|
Mid Staffs Inquiry (2013) | Accepted |
| F136 |
Public accountability of commissioners and public engagement
Commissioners need to be recognisable public bodies, visibly acting on behalf of the public they serve and with a sufficient infrastructure of …
|
Mid Staffs Inquiry (2013) | Accepted |
| F138 |
Local scrutiny
Commissioners should have contingency plans with regard to the protection of patients from harm, where it is found that they are at …
|
Mid Staffs Inquiry (2013) | Accepted |
| F139 |
The need to put patients first at all times
The first priority for any organisation charged with responsibility for performance management of a healthcare provider should be ensuring that fundamental patient …
|
Mid Staffs Inquiry (2013) | Accepted |
| F140 |
Performance managers working constructively with regulators
Where concerns are raised that such standards are not being complied with, a performance management organisation should share, wherever possible, all relevant …
|
Mid Staffs Inquiry (2013) | Accepted |
| F142 |
Clear lines of responsibility supported by good information flows
For an organisation to be effective in performance management, there must exist unambiguous lines of referral and information flows, so that the …
|
Mid Staffs Inquiry (2013) | Accepted |
| F143 |
Clear metrics on quality
Metrics need to be established which are relevant to the quality of care and patient safety across the service, to allow norms …
|
Mid Staffs Inquiry (2013) | Accepted |
| F144 |
Need for ownership of quality metrics at a strategic level
The NHS Commissioning Board should ensure the development of metrics on quality and outcomes of care for use by commissioners in managing …
|
Mid Staffs Inquiry (2013) | Accepted |