Need for ownership of quality metrics at a strategic level
Mid Staffs Inquiry · Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · Issued 6 February 2013 · Addressed to: NHS England
Government responseDepartment of Health and Social Care: Accepted (Nov 2013)
DeliveryDHSC and NHS England say in progress (Feb 2026)Department of Health and Social Care says in progress (Feb 2015)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
The NHS Commissioning Board should ensure the development of metrics on quality and outcomes of care for use by commissioners in managing the performance of providers, and retain oversight of these through its regional offices, if appropriate.
Mid Staffs Inquiry, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · 6 Feb 2013 Source PDF →
Published evidence summary
AI-generated evidence summary
In September 2024 commentary published in February 2026, the Department of Health and Social Care and NHS England recorded implementation as ongoing, stating, "Please see response to recommendation 143" (DHSC and NHS England, Feb 2026). In May 2024, the Thirlwall Inquiry legal team noted earlier updates regarding the NHS Outcomes Framework and specialty reporting (The Thirlwall Inquiry legal team, May 2024). The department had previously reported in February 2015 that an outcomes indicator set for clinical commissioning groups was expanding annually and that consultant-level outcomes data was scheduled to be published before 2020 (Department of Health, Feb 2015).
Sources
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
Report-level response context
Government response
●Department of Health and Social Care · Accepted · 19 Nov 2013
Accepted.
The NHS Outcomes Framework 2013–14 (Department of Health, November 2012) contains a range of indicators that provide a balanced coverage of NHS activity that, taken together, provide a national overview of how well the NHS is performing. They provide the accountability mechanism between the Secretary of State for Health and NHS England for the effective spending of public money. The indicators are set out in five domains that cover the preventing of premature mortality; enhancing quality of life for people with long term conditions; helping people recover from episodes of ill health; ensuring the people have a positive experience of care; and treating people in safe environments and protecting them from avoidable harm.
In addition to this, NHS England also publishes a range of data that supports improvement. In June 2013, NHS England published the first two specialities level data, cardiac surgery and vascular, and announced the publication schedule for a further eight specialties. All specialties have since been published.
NHS England will widen this programme to include other specialties over time and the data published will, initially, be refreshed annually. This data will continue to be published as part of NHS Choices website.
Delivery
●DHSC and NHS England say in progress · 27 Feb 2026
Please see response to recommendation 143.
●Department of Health and Social Care says in progress · 11 Feb 2015
The Clinical Commissioning Group Outcomes Indicator Set provides clear, comparative information for Clinical Commissioning Groups, Health and Wellbeing Boards, local authorities and patients and the public about the quality of health services commissioned by Clinical Commissioning Groups and the associated health outcomes. They are useful for Clinical Commissioning Groups and Health and Wellbeing Boards in identifying local priorities for quality improvement and to demonstrate progress that local health systems are making on outcomes. The measures are developed from NHS Outcomes Framework indicators that can be measured at Clinical Commissioning Group level together with additional indicators developed by the National Institute for Health and Care Excellence and the Health and Social Care Information Centre. Additional measures are added annually
NHS England plans to publish consultant-level outcomes data from all appropriate NHS funded national clinical audits before 2020. The Consultant Outcomes Publication began with ten national clinical audits in June 2013. Consultant data for neurosurgery and upper gastro-intestinal has also now been published. NHS England will improve the way in which data is published and has supported the development of patient-friendly guidance which has been issued to professional societies. This outlines the indicators that must be included in consultant level reporting such as patient involvement in publication and the linking of results for the department to an individual’s work at the trusts they practice in.
What other bodies have found
●Thirlwall Inquiry legal team · 15 May 2024
This recommendation was accepted by the Government.
In the January 2014 Hard Truths report, the Government said that the NHS Outcomes Framework, contained in a range of indicators which provided national overview of how well the NHS was performing. The Government said that NHS England planned to widen a programme of publishing specialities level data on NHS Choices. In the February 2015 Culture Change report, the Government referred to the Clinical Commissioning Group Outcomes Indicator Set, which it said provided clear, comparative information for clinical commissioning groups, Health and Wellbeing Board, local authorities and patients and the public about the quality of health services. The Government said that NHS England planned to publish consultant-level outcomes data from all appropriate NHS-funded national clinical audits before 2020. .
How this page is built
The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.