Source · Select Committees · Public Accounts Committee
60th Report - DWP follow-up: Autumn 2025
Public Accounts Committee
HC 1447
Published 9 January 2026
Recommendations
3
Rejected
Publish regular jobcentre-level data on work coach numbers and into-work rates for transparency.
Recommendation
Greater transparency about jobcentre performance is needed to enable effective local scrutiny. In our July 2025 report on Jobcentres, we recommended that the Department should set out how it will increase transparency around jobcentres, for example by regularly publishing jobcentre-level …
Read more
Government Response Summary
The government rejects the recommendation to regularly publish jobcentre-level data on work coach numbers and into-work rates, stating that district and local authority level data is more appropriate for monitoring performance due to the risk of over-interpreting local fluctuations.
HM Treasury
View Details →
13
Rejected
DWP jobcentre performance data lacks transparency on work coach numbers and into-work rates.
Recommendation
In our July 2025 report on Jobcentres, we also scrutinised jobcentre performance. We noted that, although the Department published data on its Stat-Xplore platform relating to the number of claimants in each Universal Credit labour market category at jobcentre level, …
Read more
Government Response Summary
The government disagrees with the recommendation to publish jobcentre-level data, stating that the right level to monitor performance is at a district and local authority level. However, they will continue to develop the Get Britain Working Labour Market Insights publication and would be happy to take feedback from the Committee as this data evolves.
HM Treasury
View Details →
15
Rejected
Department avoids publishing granular jobcentre performance data due to practical challenges.
Recommendation
We asked the Department why it had not published performance data at jobcentre level as we had requested. The Department said that the challenge of presenting data at jobcentre level was that the geography of a jobcentre could be relatively …
Read more
Government Response Summary
The government disagrees, stating the right level to monitor performance is at a district and local authority level, citing potential over-interpretation of short-term fluctuations at the jobcentre level. It is developing its quarterly Labour Market Insights and welcomes feedback.
HM Treasury
View Details →
Conclusions (1)
14
Conclusion
Rejected
In response to our recommendation, on the day of our evidence session in October 2025, the Department published the first in a new series of quarterly labour market insights. The Department explained that this publication provided information at jobcentre district level and local authority level, which allowed it to monitor …
Government Response Summary
The government disagrees, stating the right level to monitor performance is at a district and local authority level, citing potential over-interpretation of short-term fluctuations at the jobcentre level. It is developing its quarterly Labour Market Insights and welcomes feedback.