Source · Select Committees · Public Accounts Committee

60th Report - DWP follow-up: Autumn 2025

Public Accounts Committee HC 1447 Published 9 January 2026
Report Status
Government responded
Conclusions & Recommendations
27 items (9 recs)
Government Response
AI assessment · 27 of 27 classified
Accepted 5
Accepted in Part 2
Acknowledged 14
Deferred 1
Not Addressed 1
Rejected 4
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Sixtieth report from Session 2024-26 · published 1 Apr 2026
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Recommendations & Conclusions

1 item
12 Conclusion Deferred

DWP asserts no economic model dictates meeting length and highlights system flexibility.

Conclusion
In our October 2025 oral evidence session, the Department highlighted that there was never an economic model that said the length of the first meeting should be 50 rather than 30 minutes. It also emphasised that there was flexibility in … Read more
Government Response Summary
The department will be undertaking a qualitative research project to gather claimant insight on their experiences at the initial claimant commitment meeting. It will use the findings from this qualitative research alongside learning from the claimant commitment testing in its Pathfinder sites to consider the best way to provide support to claimants throughout their claim.
HM Treasury
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