Select Committee · Public Accounts Committee

DWP follow-up: Autumn 2025

Status: Open Opened: 11 Sep 2025 8 recommendations 19 conclusions 1 report

The Public Accounts Committee will be following up recent scrutiny with the Department for Work and Pensions (DWP) in autumn 2025, on various topics. The PAC’s July 2025 report on Jobcentres warned that government seemed complacent at the potential impact of a reduction in support for benefit claimants. Amid a shortfall of work coaches, and …

Clear

Reports

1 report
Title HC No. Published Items Response
60th Report - DWP follow-up: Autumn 2025 HC 1447 9 Jan 2026 27 Responded

Recommendations & Conclusions

4 items
3 Recommendation 60th Report - DWP follow-up: Autumn 2025 Rejected

Publish regular jobcentre-level data on work coach numbers and into-work rates for transparency.

Greater transparency about jobcentre performance is needed to enable effective local scrutiny. In our July 2025 report on Jobcentres, we recommended that the Department should set out how it will increase transparency around jobcentres, for example by regularly publishing jobcentre-level data, including data on work coach numbers against need and …

Government response. The government rejects the recommendation to regularly publish jobcentre-level data on work coach numbers and into-work rates, stating that district and local authority level data is more appropriate for monitoring performance due to the risk of over-interpreting local fluctuations.
HM Treasury
13 Recommendation 60th Report - DWP follow-up: Autumn 2025 Rejected

DWP jobcentre performance data lacks transparency on work coach numbers and into-work rates.

In our July 2025 report on Jobcentres, we also scrutinised jobcentre performance. We noted that, although the Department published data on its Stat-Xplore platform relating to the number of claimants in each Universal Credit labour market category at jobcentre level, it did not 17 Letter from the Department for Work …

Government response. The government disagrees with the recommendation to publish jobcentre-level data, stating that the right level to monitor performance is at a district and local authority level. However, they will continue to develop the Get Britain Working Labour Market Insights publication …
HM Treasury
14 Conclusion 60th Report - DWP follow-up: Autumn 2025 Rejected

New quarterly labour market insights lack individual jobcentre and work coach data.

In response to our recommendation, on the day of our evidence session in October 2025, the Department published the first in a new series of quarterly labour market insights. The Department explained that this publication provided information at jobcentre district level and local authority level, which allowed it to monitor …

Government response. The government disagrees, stating the right level to monitor performance is at a district and local authority level, citing potential over-interpretation of short-term fluctuations at the jobcentre level. It is developing its quarterly Labour Market Insights and welcomes feedback.
HM Treasury
15 Recommendation 60th Report - DWP follow-up: Autumn 2025 Rejected

Department avoids publishing granular jobcentre performance data due to practical challenges.

We asked the Department why it had not published performance data at jobcentre level as we had requested. The Department said that the challenge of presenting data at jobcentre level was that the geography of a jobcentre could be relatively small and the position could be distorted by someone leaving …

Government response. The government disagrees, stating the right level to monitor performance is at a district and local authority level, citing potential over-interpretation of short-term fluctuations at the jobcentre level. It is developing its quarterly Labour Market Insights and welcomes feedback.
HM Treasury

Oral evidence sessions

1 session
Date Witnesses
30 Oct 2025 Barbara Bennett · Department of Work and Pensions, Helen Wylie · Department of Work and Pensions, Sir Peter Schofield KCB · Department for Work and Pensions View ↗

Correspondence

2 letters
DateDirectionTitle
20 Apr 2026 To cttee Letter from the Permanent Secretary of the Department for Work and Pensions to …
24 Nov 2025 To cttee Letter from the Permanent Secretary at the Department of Work and Pensions rela…