Recommendations & Conclusions
12 items
11
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
The failings in the current performance management regime mean that the Home Office is not able to properly hold its providers to account. The Home Office has had more than enough time to identify and address the deficiencies in the current Key Performance Indicator framework. Given the increased public prominence …
Government response. The government outlined Migrant Help's contractual responsibilities and performance standards under the AIRE contract, noting ongoing improvements but also stating the Home Office is currently reviewing performance frameworks and contract scope. It reserves the right to consider alternative providers if …
Home Office
12
Recommendation
4th Report – The Home Office's manageme…
Acknowledged
The Home Office should, as a matter of urgency, agree new KPIs with contract providers. In future the KPI regime should be reviewed regularly to ensure that it remains appropriate and relevant. (Recommendation, Paragraph 58) Oversight of subcontractors
Government response. The government responded by outlining the complexities of the current AIRE service delivery model and stating it is currently reviewing performance frameworks and contract scope, as well as examining alternative approaches for future AIRE service provision. It did not commit …
Home Office
13
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
Stay Belvedere Hotels Ltd was operating as a major subcontractor from 2019 onwards, but the Home Office only became aware of issues with the company within the last year. It was only after these issues came to light that the Home Office identified that Clearsprings had not been providing an …
Government response. The Home Office updated its Safeguarding Framework in August 2025 and established a new Safeguarding and Public Protection Programme. However, it states that specific contractual performance measures and wider auditing for subcontractors are outside the current scope of work and …
Home Office
20
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
Long stays in inappropriate hotels are often deeply harmful to the people accommodated there. Local services are left to respond to these impacts and fill the gaps where the basic needs of asylum seekers are not being met. The use of hotels has at times had a significant impact on …
Government response. The government reiterates its commitment to closing asylum hotels by the end of Parliament, noting progress in reducing numbers and detailing its managed plan to coordinate closures with local authorities while exploring alternative large sites.
Home Office
31
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
There are significant failings in the current processes for making initial decisions about age and unreliable decisions are still leading to children being incorrectly placed in adult accommodation. We do not have confidence that the arrangements for accommodation providers to identify and refer age dispute cases to the relevant local …
Government response. The Home Office has closed emergency UASC hotels, provided incentivised funding to local authorities, and committed to strengthening age assessment processes through an Immigration White Paper and trials of AI technology. They also use safeguarding audits and contractual levers to …
Home Office
35
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
The Home Office has failed to achieve its targets for an equitable distribution of asylum seekers. Asylum accommodation is still heavily concentrated in particular areas, often areas of high deprivation. Many local authorities do not have faith that the department will achieve a fair and equitable distribution of accommodation. The …
Government response. The Home Office states its commitment to fair distribution and is reviewing its indexing tool for capacity and impact. It has National Asylum Allocation Plans and a transformation programme to reduce reliance on contingency accommodation and restore a sustainable dispersal …
Home Office
37
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
The Home Office has failed to properly consider the impacts of its approach to the delivery of asylum accommodation on local areas and to engage early with local partners to understand what these impacts might be. It is inexplicable that the Home Office has placed no obligation on providers to …
Government response. The Home Office states that impacts on local areas are actively considered using an indexing model that accounts for local pressures. It launched a pilot to extend the move-on period for asylum seekers and has issued guidance to all providers …
Home Office
39
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
For too long, the Home Office has not prioritised community cohesion in its approach to asylum accommodation, no doubt at least partly because that is the responsibility of another department. The Home Office has failed to properly engage with local communities, and as a result has missed opportunities to proactively …
Government response. The Home Office asserts it already engages extensively with local authorities and partners on asylum accommodation. It is also committed to improving and prioritizing communication with local communities, developing clear messaging, strengthening engagement channels, and undertaking trials with police forces …
Home Office
41
Recommendation
4th Report – The Home Office's manageme…
Acknowledged
The Home Office has not demonstrated that it has had a strategy for the delivery of asylum accommodation. The department’s approach has instead been a series of hasty, short-term responses, damaging relationships with partners and confidence in the ability of government to deliver, as well as wasting taxpayers’ money. In …
Government response. The government reiterates its commitment to exiting all asylum hotels as soon as possible, stating it's a complex programme requiring a balanced and evidence-based approach, and is reviewing its long-term accommodation strategy.
Home Office
42
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
The 2026 break clause and the end of the contracts in 2029 represent an opportunity to draw a line under the current failed, chaotic and expensive system and move to a model that is more effective and offers value for money. While the Home Office is considering options, it has …
Government response. The Home Office states that exiting asylum hotels is a top priority, with significant progress already made, and commits to ending hotel use by the end of the current Parliament. It is reviewing its long-term accommodation strategy in light of …
Home Office
43
Conclusion
4th Report – The Home Office's manageme…
Acknowledged
The Government has committed to ending the use of hotels to house asylum seekers by the end of this Parliament. Ministers have yet to set out a fully articulated plan with clear milestones for how the Government will deliver a significant reduction in the use of hotels while maintaining flexible …
Government response. The government reiterates its commitment to ending hotel use by the end of Parliament, citing progress in reducing numbers, and states it is reviewing its long-term accommodation strategy, but will not publish specific timelines for closures.
Home Office
45
Recommendation
4th Report – The Home Office's manageme…
Acknowledged
There is no one solution that will solve the fundamental challenges of delivering asylum accommodation on the required scale, and the Home Office cannot simply sub-contract responsibility to local government or private companies—ministers must have effective control and oversight. Regardless of the model the Home Office adopts, working in partnership …
Government response. The government is committed to ending hotel use for asylum accommodation and is reviewing its long-term strategy, working with other departments and engaging with local authorities. However, it did not explicitly commit to shaping a future approach that is *more …
Home Office