Recommendation 11

The failings in the current performance management regime mean that the Home Office is not able to properly hold its providers to account. The Home Office has had more than enough time to identify and address the deficiencies in the current Key Performance Indicator framework. Given the increased public prominence and growth in the cost of asylum accommodation, it is unacceptable that the performance management regime remains under review, with no substantive changes, more than two years after the Independent Commission for Aid Impact identified shortcomings in the regime. (Conclusion, Paragraph 57)