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Select Committee · Health and Social Care Committee

Workforce burnout and resilience in the NHS and social care

Status: Closed Opened: 30 Jul 2020 Closed: 22 Feb 2022 26 recommendations 7 conclusions 1 report

This inquiry will focus on workforce burnout and resilience across the NHS and social care. It will look at: burnout, resilience and stress levels before and during the covid-19 pandemic the impact of workforce burnout on service delivery, staff, patients and service users workforce planning and projections the measures set out in the NHS People … Show more

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Reports

1 report
Title HC No. Published Items Response
Second Report - Workforce burnout and resilience in the NHS… HC 22 8 Jun 2021 33 Responded

Recommendations & Conclusions

4 items
3 Recommendation Second Report - Workforce burnout and r… Accepted in Part

We further recommend that the NHS Staff Survey and any social care equivalent includes an...

We further recommend that the NHS Staff Survey and any social care equivalent includes an overall staff wellbeing measure, so that employers and national bodies can better understand staff wellbeing and take action based on that understanding. The Staff Survey already allocates a scale out of 10 for each ‘theme’ … Read more

Government response AI summary
The government states the NHS Staff Survey already assesses burnout through its 'safe and healthy' theme and uses a Wellbeing dashboard to monitor progress. However, they do not consider a direct extension of the NHS Staff Survey to social care feasible but commit to working …
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Department of Health and Social Care
7 Recommendation Second Report - Workforce burnout and r… Accepted in Part

It is imperative staff have the opportunity and the confidence to speak up.

It is imperative staff have the opportunity and the confidence to speak up. However, this needs to be matched with a culture in which organisations demonstrate that they are not just listening to, but also acting on, staff feedback. While NHS organisations have a formal structure to raise concerns through … Read more

Government response AI summary
The government recognises the importance of staff speaking up and commits to exploring with the social care sector whether and how Freedom to Speak Up Guardians could be created, citing a previous commitment in the adult social care White Paper to pilot this in the …
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Department of Health and Social Care
31 Recommendation Second Report - Workforce burnout and r… Accepted in Part

It is clear that workforce planning has been led by the funding envelope available to...

It is clear that workforce planning has been led by the funding envelope available to health and social care rather than by demand and the capacity required to service that demand. Furthermore, there is no accurate, public projection of what health and social care require in the workforce for the … Read more

Government response AI summary
The government notes a new duty in the Health and Care Bill will require the Secretary of State to publish a workforce planning report every five years, which differs from the recommended annual frequency. They also mention HEE leading work for a Spring 2022 publication …
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Department of Health and Social Care
32 Recommendation Second Report - Workforce burnout and r… Accepted in Part

We recommend again, that Health Education England publish objective, transparent and independently-audited annual reports on...

We recommend again, that Health Education England publish objective, transparent and independently-audited annual reports on workforce projections that cover the next five, ten and twenty years including an assessment of whether sufficient numbers are being trained. We further recommend that such workforce projections cover social care as well as the … Read more

Government response AI summary
The government refers to a new duty in the Health and Care Bill requiring the Secretary of State to publish a workforce planning report every five years. They also state that Health Education England (HEE) will lead work, in collaboration with DHSC, NHSEI, and Skills …
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Department of Health and Social Care

Oral evidence sessions

4 sessions
Date Witnesses
24 Feb 2021 Anita Charlesworth · Health Foundation, Helen Whately MP · Department of Health and Social Care, Oonagh Smyth · Skills for Care, Prerana Issar · NHS England and NHS Improvement, Rob Smith · Health Education England View ↗
12 Jan 2021 Chris Hopson · NHS England, Dr Henrietta Hughes, National Guardian, Helené Donnelly OBE · Midlands Partnership NHS, Lord Victor Adebowale · NHS Confederation, Professor Jeremy Dawson · Sheffield University, Shilpa Ross · The King's Fund, Tricia Pereira · London Borough of Merton View ↗
17 Nov 2020 Denise Crouch, Macmillan Lead Cancer Nurse, Dr Adrian James · The Royal College of Psychiatrists, Dr Chaand Nagpaul · Council of the British Medical Association, Paul Farmer · Mind - on behalf of Our Frontline, Professor Dame Clare Gerada · NHS Practitioner Health, Vic Rayner · National Care Forum View ↗
20 Oct 2020 Bernie Miller · Lancashire Teaching Hospitals NHS Foundation Trust, Caroline Waterfield · NHS Employers, Claire Murdoch · NHS England, Jo Da Silva · Agincare, Prerana Issar · NHS England and NHS Improvement, Professor Martin Green · Care England, Professor Michael West · The King's Fund View ↗

Who gave evidence

24 witnesses
WitnessOrganisationSessions
Prerana Issar · Chief People Officer NHS England and NHS Improvement 2
Anita Charlesworth · Senior Economic Adviser Health Foundation 1
Bernie Miller · Clinical Lead, Discharge Lounge Lancashire Teaching Hospitals NHS Foundation Trust 1
Caroline Waterfield · Director of Development and Employment NHS Employers 1
Chris Hopson · Chief Strategy Officer NHS England 1
Claire Murdoch · National Director for Mental Health NHS England 1
Denise Crouch, Macmillan Lead Cancer Nurse — 1
Dr Adrian James · President The Royal College of Psychiatrists 1
Dr Chaand Nagpaul · Chair Council of the British Medical Association 1
Dr Henrietta Hughes, National Guardian — 1
Helen Whately MP · Minister of State Department of Health and Social Care 1
Helené Donnelly OBE · Ambassador for Cultural Change / Lead Freedom to … Midlands Partnership NHS 1
Jo Da Silva · Care Worker Agincare 1
Lord Victor Adebowale · Chair NHS Confederation 1
Oonagh Smyth · Chief Executive Officer Skills for Care 1
Paul Farmer · Chief Executive Mind - on behalf of Our Frontline 1
Professor Dame Clare Gerada · Medical Director NHS Practitioner Health 1
Professor Jeremy Dawson · Professor of Health Management Sheffield University 1
Professor Martin Green · Chief Executive Care England 1
Professor Michael West · Senior Visiting Fellow The King's Fund 1
Rob Smith · Workforce Planning and Intelligence Director Health Education England 1
Shilpa Ross · Policy Fellow The King's Fund 1
Tricia Pereira · Head of Operations Adults Social Care & Adult Saf… London Borough of Merton 1
Vic Rayner · Executive Director National Care Forum 1

Correspondence

2 letters
DateDirectionTitle
16 Mar 2021 To cttee Letter from the Minister of State for Care on improving accountability across a…
22 Oct 2020 From cttee Letter to the Chief People Officer on Workforce projections