Select Committee · Health and Social Care Committee

Workforce burnout and resilience in the NHS and social care

Status: Closed Opened: 30 Jul 2020 Closed: 22 Feb 2022 26 recommendations 7 conclusions 1 report

This inquiry will focus on workforce burnout and resilience across the NHS and social care. It will look at: burnout, resilience and stress levels before and during the covid-19 pandemic the impact of workforce burnout on service delivery, staff, patients and service users workforce planning and projections the measures set out in the NHS People … Show more

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Reports

1 report
Title HC No. Published Items Response
Second Report - Workforce burnout and resilience in the NHS… HC 22 8 Jun 2021 33 Responded

Recommendations & Conclusions

5 items
13 Conclusion Second Report - Workforce burnout and r… Deferred

We heard that colleagues from Black, Asian and minority ethnic backgrounds across the NHS and...

We heard that colleagues from Black, Asian and minority ethnic backgrounds across the NHS and social care continue to face additional challenges. As stated above, we welcome the commitments of the People Plan to a truly inclusive workforce, and the accountability brought by the WRES. But the People Plan does … Read more

Government response AI summary
The government states it will consider the committee's recommendations for a social care People Plan within the broader reform of the adult social care system and has commissioned HEE to refresh workforce supply and demand frameworks for both health and social care.
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Department of Health and Social Care
14 Recommendation Second Report - Workforce burnout and r… Deferred

We recommend that adult social care have its own People Plan, which includes parallel commitments...

We recommend that adult social care have its own People Plan, which includes parallel commitments to those for the NHS on diversity and inclusion.

Government response AI summary
The government states it will consider the recommendation for an adult social care People Plan within the context of its broader reform of the adult social care system. They have also commissioned HEE to undertake a refresh of 'Framework 15' for workforce supply and demand.
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Department of Health and Social Care
16 Recommendation Second Report - Workforce burnout and r… Deferred

We recommend that the Department develops an NHS and social care national policy framework around...

We recommend that the Department develops an NHS and social care national policy framework around migration to support national and local workforce planning and identify the balance between domestic and international recruitment in the short, medium and long-term. (Paragraph 91) The impact of covid-19 on burnout Read more

Government response AI summary
The government states it will consider the value of the recommended framework as part of the next stage of the People Plan. They also note that the Home Office has commissioned the Migration Advisory Committee to deliver an independent review of the effect of EU …
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Department of Health and Social Care
24 Recommendation Second Report - Workforce burnout and r… Deferred

The absence of a People Plan for social care serves only to widen the disparity...

The absence of a People Plan for social care serves only to widen the disparity in recognition and support for the social care components of health and social care. The Government should rectify this as a matter of urgency in their upcoming work to reform the social care sector; and … Read more

Government response AI summary
The government states its commitment to adult social care reform and will consider the committee’s recommendation for a People Plan for Social Care within the context of this ongoing work.
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Department of Health and Social Care
25 Recommendation Second Report - Workforce burnout and r… Deferred

We therefore recommend that, as a priority, the Department produces a People Plan for social...

We therefore recommend that, as a priority, the Department produces a People Plan for social care that is aligned to the ambitions set out in the NHS People Plan.

Government response AI summary
The government states it will consider the committee's recommendation to produce a People Plan for social care within the context of the broader adult social care system reform and has commissioned HEE to refresh workforce supply and demand frameworks.
Read full response →
Department of Health and Social Care

Oral evidence sessions

4 sessions
Date Witnesses
24 Feb 2021 Anita Charlesworth · Health Foundation, Helen Whately MP · Department of Health and Social Care, Oonagh Smyth · Skills for Care, Prerana Issar · NHS England and NHS Improvement, Rob Smith · Health Education England View ↗
12 Jan 2021 Chris Hopson · NHS England, Dr Henrietta Hughes, National Guardian, Helené Donnelly OBE · Midlands Partnership NHS, Lord Victor Adebowale · NHS Confederation, Professor Jeremy Dawson · Sheffield University, Shilpa Ross · The King's Fund, Tricia Pereira · London Borough of Merton View ↗
17 Nov 2020 Denise Crouch, Macmillan Lead Cancer Nurse, Dr Adrian James · The Royal College of Psychiatrists, Dr Chaand Nagpaul · Council of the British Medical Association, Paul Farmer · Mind - on behalf of Our Frontline, Professor Dame Clare Gerada · NHS Practitioner Health, Vic Rayner · National Care Forum View ↗
20 Oct 2020 Bernie Miller · Lancashire Teaching Hospitals NHS Foundation Trust, Caroline Waterfield · NHS Employers, Claire Murdoch · NHS England, Jo Da Silva · Agincare, Prerana Issar · NHS England and NHS Improvement, Professor Martin Green · Care England, Professor Michael West · The King's Fund View ↗

Who gave evidence

24 witnesses
WitnessOrganisationSessions
Prerana Issar · Chief People Officer NHS England and NHS Improvement 2
Anita Charlesworth · Senior Economic Adviser Health Foundation 1
Bernie Miller · Clinical Lead, Discharge Lounge Lancashire Teaching Hospitals NHS Foundation Trust 1
Caroline Waterfield · Director of Development and Employment NHS Employers 1
Chris Hopson · Chief Strategy Officer NHS England 1
Claire Murdoch · National Director for Mental Health NHS England 1
Denise Crouch, Macmillan Lead Cancer Nurse 1
Dr Adrian James · President The Royal College of Psychiatrists 1
Dr Chaand Nagpaul · Chair Council of the British Medical Association 1
Dr Henrietta Hughes, National Guardian 1
Helen Whately MP · Minister of State Department of Health and Social Care 1
Helené Donnelly OBE · Ambassador for Cultural Change / Lead Freedom to … Midlands Partnership NHS 1
Jo Da Silva · Care Worker Agincare 1
Lord Victor Adebowale · Chair NHS Confederation 1
Oonagh Smyth · Chief Executive Officer Skills for Care 1
Paul Farmer · Chief Executive Mind - on behalf of Our Frontline 1
Professor Dame Clare Gerada · Medical Director NHS Practitioner Health 1
Professor Jeremy Dawson · Professor of Health Management Sheffield University 1
Professor Martin Green · Chief Executive Care England 1
Professor Michael West · Senior Visiting Fellow The King's Fund 1
Rob Smith · Workforce Planning and Intelligence Director Health Education England 1
Shilpa Ross · Policy Fellow The King's Fund 1
Tricia Pereira · Head of Operations Adults Social Care & Adult Saf… London Borough of Merton 1
Vic Rayner · Executive Director National Care Forum 1

Correspondence

2 letters
DateDirectionTitle
16 Mar 2021 To cttee Letter from the Minister of State for Care on improving accountability across a…
22 Oct 2020 From cttee Letter to the Chief People Officer on Workforce projections