Source · Select Committees · Health and Social Care Committee

Recommendation 7

7 Paragraph: 47

It is imperative staff have the opportunity and the confidence to speak up.

Conclusion
It is imperative staff have the opportunity and the confidence to speak up. However, this needs to be matched with a culture in which organisations demonstrate that they are not just listening to, but also acting on, staff feedback. While NHS organisations have a formal structure to raise concerns through Freedom to Speak Workforce burnout and resilience in the NHS and social care 55 Up Guardians, there is no equivalent for adult social care. We therefore recommend that the Department develops a strategy for the creation of Freedom to Speak Up Guardians in social care.
Paragraph Reference: 47
Government Response Acknowledged
HM Government Acknowledged
3.1 We recognise the importance of encouraging a positive culture where people are empowered to speak up and where they feel that their voices will be heard, and ideas acted upon. We will explore with the sector whether and how Freedom to Speak Up Guardians could be created in social care. Our adult social care White Paper last year committed to piloting this in the sector.