Home / Sources / Select Committees / Health and Social Care Commit… / Workforce burnout and resilience in the…
Index live
Select Committee · Health and Social Care Committee

Workforce burnout and resilience in the NHS and social care

Status: Closed Opened: 30 Jul 2020 Closed: 22 Feb 2022 26 recommendations 7 conclusions 1 report

This inquiry will focus on workforce burnout and resilience across the NHS and social care. It will look at: burnout, resilience and stress levels before and during the covid-19 pandemic the impact of workforce burnout on service delivery, staff, patients and service users workforce planning and projections the measures set out in the NHS People … Show more

Clear

Reports

1 report
Title HC No. Published Items Response
Second Report - Workforce burnout and resilience in the NHS… HC 22 8 Jun 2021 33 Responded

Recommendations & Conclusions

5 items
1 Conclusion Second Report - Workforce burnout and r… Acknowledged

Burnout is a widespread reality in today’s NHS and has negative consequences for the mental...

Burnout is a widespread reality in today’s NHS and has negative consequences for the mental health of individual staff, impacting on their colleagues and the patients and service users they care for. There are many causes of burnout, but chronic excessive workload is a key driver and must be tackled … Read more

Government response AI summary
The government agrees on the importance of monitoring staff wellbeing and describes existing efforts like the NHS Staff Survey and a new Wellbeing dashboard for NHS staff. They commit to working with social care stakeholders to understand their workforce but do not plan a direct …
Read full response →
Department of Health and Social Care
20 Recommendation Second Report - Workforce burnout and r… Acknowledged

It is clear from the evidence collected by Government, the NHS and other organisations that...

It is clear from the evidence collected by Government, the NHS and other organisations that staff from Black, Asian and minority ethnic groups have been disproportionately affected by the pandemic in a way that has shone a light on deeply worrying divisions in society. Both the Public Health England and … Read more

Government response AI summary
The government describes ongoing cross-government work led by the Minister for Equalities, including published quarterly progress reports on disparities in COVID-19 outcomes for ethnic minorities. They also mention an independent review into health inequalities in workplaces and efforts to address vaccine hesitancy, but do not …
Read full response →
Department of Health and Social Care
21 Recommendation Second Report - Workforce burnout and r… Acknowledged

We further recommend that Integrated Care Systems have a duty to report on progress made...

We further recommend that Integrated Care Systems have a duty to report on progress made against those recommendations made to improve the support for their staff from Black, Asian and minority ethnic backgrounds. (Paragraph 134) Workforce planning

Government response AI summary
The government recognizes the importance of ICS involvement in improving support for ethnic minority staff but does not commit to a specific duty to report, instead referencing ongoing ICS development and a System Workforce Improvement Model.
Read full response →
Department of Health and Social Care
22 Conclusion Second Report - Workforce burnout and r… Acknowledged

It is clear from our witnesses that although the People Plan presents comprehensive ambition to...

It is clear from our witnesses that although the People Plan presents comprehensive ambition to address the failings in the culture of the NHS, and address the needs and wellbeing of NHS staff, its delivery will depend on the level of resourcing allocated to these priorities. Without adequate funding the … Read more

Government response AI summary
The government describes the People Plan's delivery oversight, past achievements, and priorities for 2021/22 and 2022/23. They state that following the Spending Review, the Department will work with NHSEI and HEE to identify future investment needs and shape priorities for the People Plan program from …
Read full response →
Department of Health and Social Care
23 Recommendation Second Report - Workforce burnout and r… Acknowledged

We recommend that the Department published regular, costed updates along with delivery timelines for all...

We recommend that the Department published regular, costed updates along with delivery timelines for all of the proposals in the People Plan.

Government response AI summary
The government outlines the People Plan's delivery oversight, past achievements, and future priorities for 2021/22-2022/23. It states that following the Spending Review, the Department will identify future investment areas and shape priorities for the program from 2022/23 onwards, but does not commit to publishing regular, …
Read full response →
Department of Health and Social Care

Oral evidence sessions

4 sessions
Date Witnesses
24 Feb 2021 Anita Charlesworth · Health Foundation, Helen Whately MP · Department of Health and Social Care, Oonagh Smyth · Skills for Care, Prerana Issar · NHS England and NHS Improvement, Rob Smith · Health Education England View ↗
12 Jan 2021 Chris Hopson · NHS England, Dr Henrietta Hughes, National Guardian, Helené Donnelly OBE · Midlands Partnership NHS, Lord Victor Adebowale · NHS Confederation, Professor Jeremy Dawson · Sheffield University, Shilpa Ross · The King's Fund, Tricia Pereira · London Borough of Merton View ↗
17 Nov 2020 Denise Crouch, Macmillan Lead Cancer Nurse, Dr Adrian James · The Royal College of Psychiatrists, Dr Chaand Nagpaul · Council of the British Medical Association, Paul Farmer · Mind - on behalf of Our Frontline, Professor Dame Clare Gerada · NHS Practitioner Health, Vic Rayner · National Care Forum View ↗
20 Oct 2020 Bernie Miller · Lancashire Teaching Hospitals NHS Foundation Trust, Caroline Waterfield · NHS Employers, Claire Murdoch · NHS England, Jo Da Silva · Agincare, Prerana Issar · NHS England and NHS Improvement, Professor Martin Green · Care England, Professor Michael West · The King's Fund View ↗

Who gave evidence

24 witnesses
WitnessOrganisationSessions
Prerana Issar · Chief People Officer NHS England and NHS Improvement 2
Anita Charlesworth · Senior Economic Adviser Health Foundation 1
Bernie Miller · Clinical Lead, Discharge Lounge Lancashire Teaching Hospitals NHS Foundation Trust 1
Caroline Waterfield · Director of Development and Employment NHS Employers 1
Chris Hopson · Chief Strategy Officer NHS England 1
Claire Murdoch · National Director for Mental Health NHS England 1
Denise Crouch, Macmillan Lead Cancer Nurse — 1
Dr Adrian James · President The Royal College of Psychiatrists 1
Dr Chaand Nagpaul · Chair Council of the British Medical Association 1
Dr Henrietta Hughes, National Guardian — 1
Helen Whately MP · Minister of State Department of Health and Social Care 1
Helené Donnelly OBE · Ambassador for Cultural Change / Lead Freedom to … Midlands Partnership NHS 1
Jo Da Silva · Care Worker Agincare 1
Lord Victor Adebowale · Chair NHS Confederation 1
Oonagh Smyth · Chief Executive Officer Skills for Care 1
Paul Farmer · Chief Executive Mind - on behalf of Our Frontline 1
Professor Dame Clare Gerada · Medical Director NHS Practitioner Health 1
Professor Jeremy Dawson · Professor of Health Management Sheffield University 1
Professor Martin Green · Chief Executive Care England 1
Professor Michael West · Senior Visiting Fellow The King's Fund 1
Rob Smith · Workforce Planning and Intelligence Director Health Education England 1
Shilpa Ross · Policy Fellow The King's Fund 1
Tricia Pereira · Head of Operations Adults Social Care & Adult Saf… London Borough of Merton 1
Vic Rayner · Executive Director National Care Forum 1

Correspondence

2 letters
DateDirectionTitle
16 Mar 2021 To cttee Letter from the Minister of State for Care on improving accountability across a…
22 Oct 2020 From cttee Letter to the Chief People Officer on Workforce projections