Unclear digital fraud guidelines
Lack of clear guidelines for applying disclosure rules in digital fraud cases, leading to inefficient use of police and prosecution time.
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Committee recommendation
65match
#21 - Forty-Third Report - Progress combatting fraud
Fraud is a global issue and criminals are increasingly using the internet to target victims from anywhere in the world. In the year to June 2022, 80% of frauds in England and Wales were enabled through computer technology, and the NCA estimates that around 70% of frauds have an international element. The NCA told us that this international...
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terms: fraud
Committee recommendation
65match
#11 - Widespread bogus company registrations for fraud demand attention; new Companies House powers may improve protection.
HMRC highlighted a more widespread problem with bogus registrations, where companies hijack taxpayers’ identities in an attempt to defraud HMRC.35 We have received written evidence on the time it takes for HMRC to resolve these cases and the distress this causes to those concerned.36 HMRC told us that Companies House has recently acquired new powers that will allow...
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terms: fraud
Committee recommendation
65match
#10 - Implement immediate steps to improve fraud reporting mechanisms and case progression for victims.
Individual police forces do not have the capacity to manage the volume of fraud reports made and so it is vital that there is an effective reporting service that is victim-focused and can deal consistently with reports and progress cases swiftly to a resolution, all while keeping the victim updated on the actions being taken. Action Fraud has...
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terms: fraud
Committee recommendation
62match
#25 - 5th Report - Data and digital trade
We welcome the positive impact the Electronic Trade Documents Act has had for trading businesses, and encourage the Government to cooperate with partners, including through the G7 and G20, to support wider implementation of similar legal frameworks.
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terms: digital
PFD report
61match
Douglas Hodges
The coroner noted the absence of a system for NHS Digital to communicate clinical urgency in community pharmacy prescriptions, and Cegedim's software has misleading information about an urgency flagging feature. The report also notes Wells Pharmacy's urgent prescription management trial may not be permanently adopted.
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terms: digital
Committee recommendation
61match
#20 - 5th Report - Data and digital trade
We welcome the UK’s working to achieve a plurilateral agreement within the WTO framework to improve the rulebook on digital trade.
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terms: digital
Committee recommendation
61match
#20 - Forty-Third Report - Progress combatting fraud
The Department acknowledged that its voluntary approach to working with industry had caused inconsistencies for victims and explained that it was beginning to introduce some mandatory measures. For example, it told us that only about 50% of victims of authorised push payment fraud are reimbursed by their banks because reimbursement was on a voluntary basis.41 In May 2022,...
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terms: fraud
Committee recommendation
61match
#19 - Department identified two potential fraud incidents totaling £2.2 million in COVID-19 loans
As at December 2024, the Department had identified two possible incidents of fraud among its borrowers, relating to loans valued at £2.2 million.47 It told us that it considered the level of fraud in its COVID–19 loans to be relatively low, compared to other COVID–19 schemes, but that it was in no way complacent about, and was very...
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terms: fraud
Committee recommendation
61match
#198 - 2nd Report - The impact of environmental regulations on development
In a similar vein, despite a consultation on Environmental Outcome Reports (EORs), we were told that how the new system will operate, following the passing of the Levelling-up and Regeneration Bill, remains unclear. 261 The Delegated Powers and Regulatory Reform Committee, in its assessment of the Levelling-up and Regeneration Bill, concluded: “Parliament will have set no policy framework...
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terms: unclear
Committee recommendation
61match
#182 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
Some witnesses told us that the uncertainty around the application of Consumer Duty had driven a risk-averse approach. Monzo told us: “Consumer Duty’s ambiguity drives risk-aversion” and “the lack of clarity around their application is prompting banks and fintechs to become increasingly risk-averse, fearing potential non-compliance.” 280 David Postings also told us that the Consumer Duty had reinforced...
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terms: fraud
Committee recommendation
59match
#179 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
However, we also heard from a number of witnesses that implementing the Consumer Duty has been difficult due to, as the Investment Association suggested, “the ambiguity of the rules” and the lack of clarity provided by the FCA. The Investment Association told us that obtaining a clear understanding of FCA expectations has been “challenging.” 274 Andrew Griffith MP...
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Committee recommendation
57match
#49 - Ensure forthcoming Fraud Strategy includes specific measures tackling chargeback scams and friendly fraud.
The Government should ensure that the forthcoming Fraud Strategy contains specific measures on tackling chargeback scams and friendly fraud in order to help SMEs in fighting this phenomenon. (Recommendation, Paragraph 172) High street regeneration
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terms: fraud
Committee recommendation
57match
#1 - Epidemic of fraud is increasing, accelerating during pandemic, with no reversal in sight.
There is currently an epidemic of fraud in England and Wales. The level of fraud has been increasing year on year and this growth accelerated during the pandemic to an unprecedented level. As the country emerges from the Covid-19 pandemic, there are no signs of a reversal in the upward trend.
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terms: fraud
Committee recommendation
57match
#190 - 2nd Report - The impact of environmental regulations on development
This interpretation of the law could mean that, in some cases, a permission already given will be lost because tests that did not apply at the time that it was granted have been applied retrospectively. As the Ministerial statement made clear, this means that “… development that previously was lawfully screened out at the permission stage cannot now...
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Committee recommendation
57match
#22 - Forty-Third Report - Progress combatting fraud
City of London Police acknowledged that having the mechanisms to work internationally is important to allow the government to work proactively to tackle fraud. However, the NCA was admitted that government “really do have a lot more to do” when it comes to building relationships with international partners.46 Government has done some work with individual countries, for example,...
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terms: fraud
Committee recommendation
57match
#8 - High levels of unrecovered fraud and error found in first wave business grants.
The Department estimated fraud and error levels of £985 million were contained in the £11.7 billion grant funding provided for the first wave of business support grant schemes (Small Business Grant Fund; Retail Hospitality and Leisure Grant Fund; and Local Authority Discretionary Grant Fund). The estimated fraud and error in these three schemes is significantly higher than the...
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terms: fraud
Committee recommendation
56match
#37 - 3rd Report - Protecting built heritage
We urge the government to make both Local and National Listed Building Consent Orders a standard and accessible route for the approval of low- risk and routine heritage works by supporting Local Planning Authorities to consider their immediate adoption. This should also include clearer national guidance encouraging early engagement, informal advice and the use of repair notices and...
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terms: digital
Committee recommendation
53match
#12 - Frequent border policy changes cause disruption, requiring realistic and stable timelines
Frequent border policy changes over recent years have created disruption, uncertainty and financial pressure for port health and local authorities. Stakeholders are clear that another shift in border regimes will only be manageable if timelines are realistic, communicated early, and not subject to repeated revisions or delays. (Conclusion, Paragraph 41) 35
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Committee recommendation
52match
#19 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
The continued development and integration of new technologies, such as digital assets and AI, into the financial services sector may alter how sections of this industry function. We are concerned by evidence to suggest that the UK regulators may not be addressing this as speedily as they should. The FCA and the PRA must do more to facilitate...
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terms: digital
Committee recommendation
52match
#36 - 3rd Report - Protecting built heritage
Where Local Listed Building Consent Orders have been used, they have reduced administrative burdens, lowered costs and provided greater clarity for applicants and authorities alike, enabling straightforward and low-risk works to proceed efficiently. However, their implementation remains uneven and the unused potential of National Listed Building Consent Orders points to a failure to fully utilise existing tools. (Conclusion,...
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terms: digital
Committee recommendation
52match
#34 - 3rd Report - Protecting built heritage
While the government’s proposed reforms to the National Planning Policy Framework are welcome, they must go further to address the persistent delays, inconsistency and administrative burden experienced by developers, owners and community organisations. Without change in how the system operates in practice, there is a risk that well-intentioned policy reforms will fail to deliver the intended outcomes on...
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terms: digital
Committee recommendation
49match
#199 - 2nd Report - The impact of environmental regulations on development
We were disappointed to learn of the Government’ s decision to not consult on nutrient and water neutrality guidance despite time being available. This choice was unnecessary and led to serious ramifications. It is indicative of a wider issue: communication on new or evolving environmental regulations is often not provided in a timely way, lacks detail and practical...
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Committee recommendation
49match
#197 - 2nd Report - The impact of environmental regulations on development
Witnesses were of mixed opinions about the process for introducing biodiversity net gain. We heard from a volume housebuilder that the timeframe for introduction was appropriate and that, because housebuilders were fully consulted, they had been able to plan. 256 However, with less than six months until the policy became mandatory for the majority of developments, and well...
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Committee recommendation
49match
#196 - 2nd Report - The impact of environmental regulations on development
We heard condemnation of the lack of communication in advance of Natural England’s advice on nutrient and water neutrality, as well as the subsequent lack of and contradictory advice. 252 Natural England indicated that it worked on the advice for months but Defra and DLUHC took the decision that they “should not proactively signal that this advice was...
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Committee recommendation
49match
#13 - Provide and publish a clear, realistic transition timetable for common SPS area
The Government should provide a clear, realistic transition timetable for moving to a common SPS area, published with key milestones at least 12–24 months in advance. This must not be subject to repeated changes, and implementation plans should be developed with businesses, industry, port health and local authorities. (Recommendation, Paragraph 42)
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Committee recommendation
49match
#5 - Provide clear roadmap and guidance for the remaining phases of Awaab's Law.
Even though social landlords have been anticipating the introduction of Awaab’s Law for some time, the way the Government managed the introduction of Phase 1 unnecessarily added to the uncertainty and complexity providers had to grapple with to ensure they were ready to comply. We are disappointed that the final guidance on Awaab’s Law was published so close...
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Committee recommendation
48match
#48 - Chargeback scams pose a significant and growing threat to SME viability.
Chargeback scams represent a major and growing threat to SME viability. The Government must improve protections against friendly fraud as a central part of its approach to supporting and protecting small businesses. (Conclusion, Paragraph 171)
Matched on
terms: fraud
Committee recommendation
48match
#39 - 3rd Report - Protecting built heritage
The government must ensure that planning policy and regulation enable and prioritise, rather than inhibit, climate adaptation and the decarbonisation of historic buildings. This work must include clearer national guidance for local authorities, reform of energy performance certificate methodology to reflect the needs of traditional buildings and greater weight in planning decisions for low-impact retrofit measures that support...
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terms: digital
Committee recommendation
45match
#195 - 2nd Report - The impact of environmental regulations on development
The Environment Agency and Natural England work with several organisations, including specific development industry groups, to communicate changes and strengthen the capability of the sector. 249 Nonetheless we heard that there is not a single source of information on issues owing to the number of bodies involved. This can be particularly difficult for smaller developers to navigate. 250...
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Committee recommendation
45match
#3 - 2nd Report - The impact of environmental regulations on development
It does not help the Government achieve its policy commitments if local planning authorities operate without clear, consistent, achievable, and co-ordinated national policies. National political leadership needs to be shown in setting out which priorities should prevail when individually important policies conflict with each other.
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Committee recommendation
45match
#191 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
It has been almost two years since the Consumer Duty was introduced—the FCA must work at pace to remove redundant or duplicative rules and requirements to provide firms with the certainty and clarity they need to maximise the Duty’s benefits.
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Committee recommendation
45match
#187 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
The FCA’s implementation of the Consumer Duty has introduced considerable uncertainty for domestic and international firms operating in the UK. This uncertainty is driven by a lack of clarity on the FCA’s expectations as to how firms should comply with the Consumer Duty, including which markets and customers it applies to.
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Committee recommendation
45match
#16 - No clear explanation received for addressing internal market issues from Precision Breeding Act
The Committee did not receive a clear or satisfactory explanation of how the Government intends to address UK internal market issues created by the England only Precision Breeding Act. (Conclusion, Paragraph 51)
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Committee recommendation
45match
#6 - Urgently publish timeline for extending Awaab's Law to all hazards by March 2026.
The Government must urgently set and publish the timeline for extending Awaab’s Law to all remaining hazards, so that tenants and social landlords have clarity about when they can expect these new regulations to apply. This should be produced no later than 1st March 2026 to enable social housing providers to factor the relevant costs into their budgets...
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Committee recommendation
44match
#26 - Eleventh Report - Economic Crime
We recommend that the Government urgently legislates to give the Payment Systems Regulator (PSR) powers to make reimbursement mandatory, and that the PSR then take rapid action to protect consumers. We recommend that the PSR and Treasury accelerate their consultation processes to enable quicker implementation of measures to protect consumers from fraud.
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terms: fraud
Committee recommendation
44match
#23 - Eleventh Report - Economic Crime
The Government should build on these foundations when it updates the Economic Crime Plan. But it should also ensure that regulators and law enforcement agencies have the powers they need to ensure that online companies provide them with information and comply with regulatory requirements. (Paragraph 105) Authorised push payment fraud
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terms: fraud
Committee recommendation
44match
#21 - High energy costs exacerbate severe impacts of billing issues, leading to overdue back bills.
Energy bills are generally becoming more accurate, but the high cost of energy means that when billing issues do occur, the impacts are felt far more severely. In an era of smart metering, it is unacceptable that back bills are being issued more than a year after energy was used, often in breach of Ofgem’s rules. This can...
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Committee recommendation
41match
#194 - 2nd Report - The impact of environmental regulations on development
Interrelated legislation and guidance, developed in isolation, has made it difficult for developers to understand what they must deliver and when. 248
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Committee recommendation
41match
#37 - 2nd Report - The impact of environmental regulations on development
The disparity in providing additional support between those areas impacted by nutrient and water neutrality is both unfair and illogical. Given the proliferation of new advice, ensuring early understanding and solutions are available could have wide reaching benefits.
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Committee recommendation
41match
#23 - 2nd Report - The impact of environmental regulations on development
Given the importance of site condition and classification to the planning process and decision making there should be greater transparency over the assessment process. Natural England should publish its detailed scientific justification for any site assessment in an easily accessible and understandable format.
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Committee recommendation
41match
#192 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
Firms have told us that uncertainty around the FCA’s expectations on the Consumer Duty, including over which markets and customers it applies to is causing them to take an overly risk-averse approach to complying with the Duty, adding unnecessary volume to an already high burden of compliance. The FCA must engage with firms to identify the key drivers...
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Committee recommendation
41match
#177 - 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary...
However, whilst witnesses supported the underlying objective of the Consumer Duty, they told us that its implementation by the FCA has generated considerable uncertainty. We also heard a range of concerns about the impact of Consumer Duty, specifically that the FCA has provided insufficient clarity around how it expected firms to comply with the Duty, and that it...
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Committee recommendation
41match
#1 - Clarify inclusion of on-farm animal welfare and labelling in EU SPS negotiations
The Government must urgently clarify whether on-farm animal welfare and labelling will be included in negotiations with the EU of an SPS agreement so it can properly develop any future legislative changes, prepare industry for reforms and so those changes can be properly scrutinised. (Conclusion, Paragraph 15)
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Committee recommendation
40match
#22 - 3rd Report - Science diplomacy: Sovereignty, strategy, and the global race
The government should provide clearer and more detailed guidance on how institutions should approach research security, aligned with its wider strategy for international collaboration, as set out in chapter 1. This should include better information-sharing between government and institutions to support decision-making and a review of how central advisory functions such as the Research Collaboration Advice Team are...
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Committee recommendation
40match
#9 - 7th Report - Transnational repression in the UK
The Home Office and relevant enforcement bodies should develop clear guidance on how FIRS data can be used to support investigations into TNR, and regular reviews should be conducted to assess the scheme’s effectiveness in this regard. (Recommendation, Paragraph 34)
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Committee recommendation
40match
#33 - Exploitative practices rampant in non-domestic energy market, targeting resource-poor business owners.
We are greatly concerned by exploitative practices in the non-domestic energy market, especially instances of mis-selling and pressure selling, as well as excessive deposits and out-of-contract rates. These practices exploit resource-poor business owners who often lack the time and knowledge to procure a good energy deal. (Conclusion, Paragraph 116)
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Committee recommendation
36match
#7 - Complex financial structures obscure water company finances and enable bad practices
Complex financial structures are not necessarily a problem, but they can obscure water company finances, enable bad practices, undermine transparency and worsen the public perception of water companies. Water companies increasingly look like financial institutions rather than businesses servicing monopolised critical infrastructure. These structures have undoubtedly been used, in some circumstances, to increase debt, given they are outside...
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Committee recommendation
36match
#23 - Smart meter rollout remains sluggish, unreliable, and fails to achieve adequate GB coverage.
The smart meter rollout has been sluggish, unreliable and has failed to achieve adequate coverage across Great Britain. Poor levels of reliability mean that many consumers are unable to benefit from more accurate billing, which has increased the occurrence of billing issues. It also limits access to flexible tariffs and the ability to sell energy back to the...
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Committee recommendation
36match
#22 - Limit smart meter back-billing period to six months and publish supplier penalty data for breaches.
Ofgem should limit the back billing period to six months for customers with a smart meter. It should also publish annual data on the penalties it gives energy suppliers for breaching its back billing rules. (Recommendation, Paragraph 79)
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Committee recommendation
32match
#5 - 4th Report - UK-EU relations a decade on
A Sanitary and Phytosanitary (SPS) agreement with the EU is on balance in the UK’s interest. It will help support increased trade in agricultural goods. However, greater transparency and guidance is needed on its potential impacts on affected businesses. Clarity is also required on the future implications of EU legislation for UK business under an SPS arrangement, particularly...
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