Source · Select Committees · Energy Security and Net Zero Committee

Recommendation 22

22

Limit smart meter back-billing period to six months and publish supplier penalty data for breaches.

Conclusion
Ofgem should limit the back billing period to six months for customers with a smart meter. It should also publish annual data on the penalties it gives energy suppliers for breaching its back billing rules. (Recommendation, Paragraph 79)
Government Response

A response document is linked to this report, dated 21 January 2026. Response attribution to this conclusion has not been verified. Read the response document ↗