Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201808431 | University of the West of Scotland | Education | Upheld | 1 Jul 2020 |
| 201808647 | University of the West of Scotland | Education | Not Upheld | 1 Jun 2020 |
| 201808010 | University of the West of Scotland | Education | Not Upheld | 1 Oct 2019 |
| 201701825 | University of the West of Scotland | Education | Upheld | 1 Oct 2019 |
| 201810707 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2019 |
| 201802058 | University of the West of Scotland | Education | Partly Upheld | 1 Jul 2019 |
| 201806707 | University of the West of Scotland | Education | Not Upheld | 1 Apr 2019 |
| 201800888 | University of the West of Scotland | Education | Upheld | 1 Jan 2019 |
| 201801854 | University of the West of Scotland | Education | Not Upheld | 1 Dec 2018 |
| 201701240 | University of the West of Scotland | Education | Not Upheld | 1 Sep 2018 |
| 201706835 | University of the West of Scotland | Education | Not Upheld | 1 Jul 2018 |
| 201605875 | University of the West of Scotland | Education | Partly Upheld | 1 Jan 2018 |
| 201700720 | University of the West of Scotland | Education | Upheld | 1 Jan 2018 |
| 201700226 | University of the West of Scotland | Education | Withdrawn | 1 Sep 2017 |
| 201507799 | University of the West of Scotland | Education | Upheld | 1 Feb 2017 |
| 201508817 | University of the West of Scotland | Education | Partly Upheld | 1 Sep 2016 |
| 201504017 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201500986 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201503586 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |
| 201500849 | University of the West of Scotland | Education | Partly Upheld | 1 Oct 2015 |
| 201300714 | University of the West of Scotland | Education | Partly Upheld | 1 Jul 2014 |
| 201300423 | University of the West of Scotland | Education | Upheld | 1 Sep 2013 |
| 201203221 | University of the West of Scotland | Education | Not Upheld | 1 Aug 2013 |
| 201102648 | University of the West of Scotland | Education | Upheld | 1 Mar 2013 |
| 201102823 | University of the West of Scotland | Education | Not Upheld | 1 Jun 2012 |
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