Source · SPSO (Scottish Public Services Ombudsman)

University of the West of Scotland

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201808010 Sector Education Category academic appeal / exam results / degree classification Decided 01 October 2019

View The University of the West of Scotland scorecard

Full decision

Summary

Mr C, a solicitor, complained on behalf of his client (Mr A) about the university's handling of an academic appeal. Mr A was withdrawn from his degree programme because of inadequate attendance. Mr A appealed against this decision. The university did not uphold his appeal and concluded that the withdrawal decision should stand.

Mr C complained to us about whether the committee who considered Mr A's appeal considered his special circumstances and the documents he submitted. We concluded that it was more likely than not that the committee considered all of the evidence provided. We did not find evidence of procedural failing and we did not uphold Mr C's complaint.

Related reading

View Decision Report 201808010 as a PDF (23.64 KB) Updated: October 23, 2019

View original on SPSO (Scottish Publ… website

Other decisions involving University of the West of Scotland

Reference Date Summary Outcome
201808431 01 Jul 2020 C complained about the way the university made the decision to remove them from their course. C complained that they … Upheld
201808647 01 Jun 2020 Mr C complained that the university had unreasonably withdrawn him from his course of study. He considered that, contrary to … Not Upheld
201701825 01 Oct 2019 Ms C complained that the university failed to follow their procedures correctly when they decided that she should be removed … Upheld
201810707 01 Sep 2019 Ms C complained that the university did not carry out a reasonable investigation into her complaints. In particular, Ms C … Not Upheld
201802058 01 Jul 2019 Mr C complained about his withdrawal from his course. The issues we investigated related to an unreasonable failure to advise … Partly Upheld
View all decisions for this organisation