Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202409674 | University of St Andrews | Education | Not Upheld | 1 Aug 2025 |
| 201805182 | University of St Andrews | Education | Upheld | 1 Oct 2021 |
| 201804250 | University of St Andrews | Education | Not Upheld | 1 Oct 2019 |
| 201602119 | University of St Andrews | Education | Not Upheld | 1 Apr 2017 |
| 201507875 | University of St Andrews | Education | Partly Upheld | 1 Dec 2016 |
| 201500707 | University of St Andrews | Education | Not Upheld | 1 Nov 2015 |
| 201400904 | University of St Andrews | Education | Resolved / Early Resolution | 1 Nov 2015 |
| 201402477 | University of St Andrews | Education | Partly Upheld | 1 Oct 2015 |
| 201405088 | University of St Andrews | Education | Not Upheld | 1 Jul 2015 |
| 201304459 | University of St Andrews | Education | Not Upheld | 1 Dec 2014 |
| 201305880 | University of St Andrews | Education | Not Upheld | 1 Jul 2014 |
| 201300202 | University of St Andrews | Education | Not Upheld | 1 Sep 2013 |
| 201201968 | University of St Andrews | Education | Upheld | 1 May 2013 |
| 201201976 | University of St Andrews | Education | Not Upheld | 1 Jan 2013 |
| 201200580 | University of St Andrews | Education | Not Upheld | 1 Dec 2012 |