Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201703801 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201704288 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201704087 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201703416 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201703214 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201703195 | University of Aberdeen | Education | Upheld | 1 Oct 2018 |
| 201701411 | Tayside NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201700473 | Fife NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201607444 | Tayside NHS Board | Health | Upheld | 1 Oct 2018 |
| 201702428 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2018 |
| 201603914 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Oct 2018 |
| 201700671 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201703321 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201705203 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201703659 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2018 |
| 201703685 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201609479 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201703486 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201704629 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2018 |
| 201800795 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201800304 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2018 |
| 201709222 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201801682 | Highland NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201709104 | Glasgow West Housing Association Ltd | Local Government | Not Upheld | 1 Oct 2018 |
| 201800927 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2018 |