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Aberdeenshire Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201708910 Sector Local Government Category travelling people Decided 01 October 2018

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Equality impact assessment publication Inflexible Local Authority Funding

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Summary

Ms C complained that the council had failed to respond adequately to complaints about an unauthorised traveller site in her area. Ms C also said that the council's complaint response was inaccurate and that the council had lied about taking eviction proceedings against the travellers.

We found the council had acted in line with their policies and that there were not grounds for acting to move the travellers on. When the unauthorised site was causing a public nuisance, we found that the council did begin proceedings. We also found that the council's complaint response was not clearly worded, but that it was not inaccurate. We did not uphold Ms C's complaints.

Related reading

View Decision Report 201708910 as a PDF (10.84 KB) Updated: December 2, 2018

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