Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801382 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201708706 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2018 |
| 201704119 | Fife NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201703836 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201702179 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201705948 | University of Strathclyde | Education | Not Upheld | 1 Nov 2018 |
| 201706197 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2018 |
| 201803268 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2018 |
| 201705314 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201800777 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2018 |
| 201800372 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201800910 | University of Glasgow | Education | Upheld | 1 Nov 2018 |
| 201800339 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Nov 2018 |
| 201802054 | Highland NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201802126 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201800172 | A Dentist in the Tayside NHS Board area | Health | Upheld | 1 Nov 2018 |
| 201707853 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201705851 | Glasgow City Health and Social Care Partnership | Health and Social Care | Withdrawn | 1 Nov 2018 |
| 201708352 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2018 |
| 201802151 | Highland NHS Board | Health | Upheld | 1 Nov 2018 |
| 201709275 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Oct 2018 |
| 201707673 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Oct 2018 |
| 201708910 | Aberdeenshire Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201800223 | Angus Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201800710 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2018 |