Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800001 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2018 |
| 201703310 | Glasgow Housing Association | Local Government | Upheld | 1 Dec 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2018 |
| 201802907 | Falkirk Council | Local Government | Upheld | 1 Dec 2018 |
| 201802571 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2018 |
| 201707695 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201706372 | NHS 24 | Health | Not Upheld | 1 Dec 2018 |
| 201706717 | Angus Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201707165 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201800693 | Scottish Prison Service | Prisons | Partly Upheld | 1 Dec 2018 |
| 201707592 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201802923 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Dec 2018 |
| 201801850 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2018 |
| 201708427 | Highland NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201802359 | Wheatley Housing Group Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201709246 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Dec 2018 |
| 201700619 | Fife NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201704421 | The Highland Council | Local Government | Upheld | 1 Dec 2018 |
| 201704830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Dec 2018 |
| 201800972 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Dec 2018 |
| 201803545 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201801606 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201705213 | Viewpoint Housing Association Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201800422 | River Clyde Homes | Housing Associations | Upheld | 1 Dec 2018 |