Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201801666 | Highland NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201800997 | Western Isles NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201800251 | Lanarkshire NHS Board | Health | Resolved / Early Resolution | 1 Dec 2018 |
| 201800001 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2018 |
| 201708427 | Highland NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201707870 | Glasgow Caledonian University | Education | Not Upheld | 1 Dec 2018 |
| 201707834 | East Ayrshire Council | Local Government | Partly Upheld | 1 Dec 2018 |
| 201703784 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Dec 2018 |
| 201800422 | River Clyde Homes | Housing Associations | Upheld | 1 Dec 2018 |
| 201709246 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Upheld | 1 Dec 2018 |
| 201708282 | East Lothian Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Dec 2018 |
| 201706996 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Dec 2018 |
| 201703760 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Dec 2018 |
| 201704876 | Argyll and Bute Council | Local Government | Partly Upheld | 1 Dec 2018 |
| 201704421 | The Highland Council | Local Government | Upheld | 1 Dec 2018 |
| 201704830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201703310 | Glasgow Housing Association | Local Government | Upheld | 1 Dec 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2018 |
| 201705213 | Viewpoint Housing Association Ltd | Local Government | Upheld | 1 Dec 2018 |
| 201706529 | Aberdeen City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Dec 2018 |
| 201800972 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Dec 2018 |
| 201705043 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201705362 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201800341 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2018 |
| 201803565 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |