Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201804021 | Sanctuary (Scotland) Housing Association Ltd | Local Government | Upheld | 1 Feb 2019 |
| 201800738 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201804224 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2019 |
| 201706718 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Feb 2019 |
| 201800745 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2019 |
| 201708256 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Upheld | 1 Feb 2019 |
| 201800660 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2019 |
| 201800349 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201706075 | Perth and Kinross Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Feb 2019 |
| 201706415 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Feb 2019 |
| 201705868 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201705441 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201705808 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201705783 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2019 |
| 201705291 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201706214 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201803753 | Clear Business Water | Water | Partly Upheld | 1 Feb 2019 |
| 201607622 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2019 |
| 201705814 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201803561 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2019 |
| 201700886 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201804213 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201706000 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |
| 201801705 | South Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Feb 2019 |