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Mrs C, the sole homeowner in a council owned block of homes, complained about a unreasonable delay in arranging for mutual repairs to the property and a failure to keep her reasonably informed regarding when repairs would be carried out. We took no further action as the complaint was resolved on the basis of a reduction in the cost of the repair work in acknowledgement of the complaint received.
View Decision Report 201801027 as a PDF (23.49 KB) Updated: March 20, 2019
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202503012 | 01 May 2026 | C complained about events at their child (A)'s school, in relation to suspected candidate malpractice and subsequent investigations into the … | Upheld |
| 202310193 | 01 Jul 2025 | C is a council tenant and lives with their family. C complained that the property they were living in suffered … | Upheld |
| 202303409 | 01 Jun 2025 | C complained that the council failed to deal with concerns that they raised about alleged anti-social behaviour (ASB) involving a … | Upheld |
| 202210170 | 01 Apr 2024 | C complained about the fitting of new windows to their property. C said there was wind, water, and noise ingress … | Resolved / Early Resolution |
| 202005474 | 01 Oct 2023 | C complained that the council failed to undertake a proper assessment of them as a prospective adoptive parent for a … | Not Upheld |