Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708567 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2019 |
| 201708994 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2019 |
| 201804070 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2019 |
| 201800428 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2019 |
| 201704861 | Highland NHS Board | Health | Upheld | 1 Mar 2019 |
| 201706659 | Tayside NHS Board | Health | Upheld | 1 Mar 2019 |
| 201706511 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201800023 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2019 |
| 201708245 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201801816 | Fife Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201803603 | NHS 24 | Health | Not Upheld | 1 Mar 2019 |
| 201709045 | West Lothian Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201801415 | Scottish Water | Water | Not Upheld | 1 Mar 2019 |
| 201707656 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2019 |
| 201703748 | The Highland Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201804326 | Scottish Ambulance Service | Health | Not Upheld | 1 Mar 2019 |
| 201801381 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Mar 2019 |
| 201801027 | West Dunbartonshire Council | Local Government | Resolved / Early Resolution | 1 Mar 2019 |
| 201800737 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201801684 | Scottish Water | Water | Not Upheld | 1 Mar 2019 |
| 201805288 | A Dentist in the Fife NHS Board area | Health | Not Upheld | 1 Mar 2019 |
| 201803163 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201805151 | NHS 24 | Health | Not Upheld | 1 Mar 2019 |
| 201801567 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201708292 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2019 |