Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700144 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201706915 | Sanctuary (Scotland) Housing Association Ltd | Local Government | Not Upheld | 1 Mar 2019 |
| 201703417 | North Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2019 |
| 201707366 | Fife NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201707551 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2019 |
| 201702784 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2019 |
| 201704607 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2019 |
| 201800581 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2019 |
| 201801693 | East Dunbartonshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Mar 2019 |
| 201801272 | Grampian NHS Board | Health | Upheld | 1 Mar 2019 |
| 201800677 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2019 |
| 201801342 | Grampian NHS Board | Health | Upheld | 1 Mar 2019 |
| 201803350 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201802259 | South Ayrshire Council | Local Government | Upheld | 1 Mar 2019 |
| 201800868 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2019 |
| 201802641 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2019 |
| 201803602 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Mar 2019 |
| 201801045 | Dundee City Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201806211 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Mar 2019 |
| 201800280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2019 |
| 201805484 | Scottish Prison Service | Prisons | Partly Upheld | 1 Mar 2019 |
| 201800496 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2019 |
| 201800864 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Mar 2019 |
| 201804624 | Fife NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201801293 | The Moray Council | Local Government | Partly Upheld | 1 Mar 2019 |