Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201800839 | Fife NHS Board | Health | Upheld | 1 Jun 2019 |
| 201802132 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201701730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2019 |
| 201807926 | Heriot-Watt University | Education | Upheld | 1 Jun 2019 |
| 201802753 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201707447 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201801126 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201707234 | East Lothian Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jun 2019 |
| 201805210 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2019 |
| 201801391 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2019 |
| 201802165 | Tayside NHS Board | Health | Upheld | 1 Jun 2019 |
| 201803525 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201805245 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201806265 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Jun 2019 |
| 201802018 | Golden Jubilee National Hospital | Health | Upheld | 1 Jun 2019 |
| 201706971 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2019 |
| 201809490 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Jun 2019 |
| 201808779 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2019 |
| 201807981 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2019 |
| 201806748 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201804843 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201708139 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2019 |
| 201708315 | Highland NHS Board | Health | Upheld | 1 Jun 2019 |
| 201806073 | Dumfries and Galloway Council | Local Government | Upheld | 1 Jun 2019 |
| 201806303 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2019 |