Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201806377 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2019 |
| 201805594 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2019 |
| 201705215 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201802028 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201806506 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201708448 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jul 2019 |
| 201808779 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2019 |
| 201708139 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2019 |
| 201807981 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jun 2019 |
| 201708315 | Highland NHS Board | Health | Upheld | 1 Jun 2019 |
| 201802753 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201800817 | Scottish Ambulance Service | Health | Upheld | 1 Jun 2019 |
| 201707234 | East Lothian Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jun 2019 |
| 201707447 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201802165 | Tayside NHS Board | Health | Upheld | 1 Jun 2019 |
| 201801233 | Grampian NHS Board | Health | Upheld | 1 Jun 2019 |
| 201802649 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Upheld | 1 Jun 2019 |
| 201801126 | Borders NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201803525 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201800839 | Fife NHS Board | Health | Upheld | 1 Jun 2019 |
| 201809490 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 Jun 2019 |
| 201706971 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2019 |
| 201802018 | Golden Jubilee National Hospital | Health | Upheld | 1 Jun 2019 |
| 201806265 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Jun 2019 |
| 201802132 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2019 |