Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201810422 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Aug 2019 |
| 201609486 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2019 |
| 201803892 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Aug 2019 |
| 201801116 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2019 |
| 201801262 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201609656 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2019 |
| 201806506 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201708155 | An NHS Board | Health | Upheld | 1 Jul 2019 |
| 201802084 | Queen Margaret University | Education | Upheld | 1 Jul 2019 |
| 201800545 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2019 |
| 201802493 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201802058 | University of the West of Scotland | Education | Partly Upheld | 1 Jul 2019 |
| 201801701 | Clear Business Water | Water | Upheld | 1 Jul 2019 |
| 201802028 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 Jul 2019 |
| 201706761 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2019 |
| 201704530 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Jul 2019 |
| 201706633 | North Lanarkshire Council | Local Government | Upheld | 1 Jul 2019 |
| 201805111 | Perth and Kinross Council | Local Government | Upheld | 1 Jul 2019 |
| 201804942 | Inverclyde Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201802130 | Argyll and Bute Council | Local Government | Upheld | 1 Jul 2019 |
| 201707509 | The Highland Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201708448 | North Lanarkshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Jul 2019 |
| 201707842 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Jul 2019 |
| 201800796 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2019 |
| 201705215 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2019 |