Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201805361 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201702614 | Port of Leith Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2019 |
| 201704544 | Cairngorms National Park Authority | Local Government | Not Upheld | 1 Aug 2019 |
| 201807567 | Glasgow City Council | Local Government | Partly Upheld | 1 Aug 2019 |
| 201807306 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201802910 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201709237 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2019 |
| 201707342 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201809040 | University of Strathclyde | Education | Not Upheld | 1 Aug 2019 |
| 201708302 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201800996 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801326 | Fife NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201709023 | South Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201807508 | Scottish Ambulance Service | Health | Upheld | 1 Aug 2019 |
| 201802334 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201804356 | Scottish Prison Service | Prisons | Withdrawn | 1 Aug 2019 |
| 201805871 | Perth and Kinross Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201801434 | Clackmannanshire Council | Local Government | Not Upheld | 1 Aug 2019 |
| 201803537 | Clear Business Water | Water | Upheld | 1 Aug 2019 |
| 201805785 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Aug 2019 |
| 201805923 | North Ayrshire Council | Local Government | Upheld | 1 Aug 2019 |
| 201805349 | Dumfries and Galloway Council | Local Government | Upheld | 1 Aug 2019 |
| 201803355 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801262 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2019 |
| 201802950 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Aug 2019 |