Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Withdrawn Reference 201804356 Sector Prisons Category policy / administration Decided 01 August 2019

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Prison Overcrowding & Staff Vacancies Complaint record keeping failures

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Summary

C complained that the Scottish Prison Service (SPS) unreasonably failed to follow their risk management guidance, unreasonably failed to complete C's supervision level paperwork and failed to provide relevant information to appropriate parties in time for C's parole review hearing. Despite recognising the potential seriousness of these allegations, we were unable to complete our investigation because C left prison and did not provide us with updated contact details.

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Scottish Prison Service

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