Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201805039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2020 |
| 201803128 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201805773 | Fife Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2020 |
| 201805653 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201709020 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902732 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201804269 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201806550 | Clear Business Water | Water | Not Upheld | 1 Jul 2020 |
| 201805985 | Fife NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201807026 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201901723 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201811027 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201808613 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201810039 | Fife NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201901389 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902648 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201904254 | Forth Valley NHS Board | Health | Upheld | 1 Jul 2020 |
| 201903644 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201906299 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201909131 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201800345 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201806672 | Lanarkshire NHS Board | Health | Upheld | 1 Jul 2020 |
| 201808987 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201903851 | Wheatley Housing Group Ltd | Local Government | Not Upheld | 1 Jul 2020 |
| 201805473 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Jul 2020 |