Source · SPSO (Scottish Public Services Ombudsman)

Lanarkshire NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201800345 Sector Health Category clinical treatment / diagnosis Decided 01 July 2020

View NHS Lanarkshire scorecard

Full decision

Summary

Mrs C complained to us on behalf of her late son (Mr A). Mr A was admitted to University Hospital Monklands for surgery to treat perianal abscesses (a collection of pus or infected fluid near the anus). Mr A was discharged home and received visits from district nurses to check his surgical wounds. Mr A began to feel unwell and he died a few days after his discharge home.

Mrs C complained that Mr A did not receive reasonable care and treatment in the hospital and that district nurses failed to recognise Mr A was seriously unwell.

We took independent advice from a colorectal surgeon (a surgeon who specialises in conditions in the colon, rectum or anus) and a nurse. We found that the care and treatment Mr A received in the hospital was reasonable and there was no indication Mr A should not be discharged home. We found no evidence that district nurses were aware that Mr A was feeling unwell. Therefore, we did not uphold the complaint.

Related reading

View Decision Report 201800345 as a PDF (24.16 KB) Updated: July 22, 2020

View original on SPSO (Scottish Publ… website

Other decisions involving Lanarkshire NHS Board

Reference Date Summary Outcome
202410955 01 May 2026 C complained about the standard of medical care provided by the board during two attendances at A&E with severe abdominal … Upheld
202409961 01 May 2026 C complained about the care and treatment provided to their adult sibling (A). A had treatment for breast cancer, was … Not Upheld
202502889 01 Feb 2026 C complained about the care and treatment provided following their referral for a transurethral resection of the prostate (TURP, an … Upheld
202401439 01 Jan 2026 C complained about the care and treatment given to their late sibling (A) who had a history of schizoaffective disorder. … Upheld
202309413 01 Jan 2026 C complained about the standard of medical care and treatment provided to their late partner (A) by the board in … Upheld
View all decisions for this organisation