Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201905684 | Fife NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201902441 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201705275 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201907859 | Lanarkshire NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201902794 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2020 |
| 201901023 | Angus Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2020 |
| 201905223 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Nov 2020 |
| 201905247 | Scottish Government | Scottish Government | Upheld | 1 Nov 2020 |
| 201904442 | Grampian NHS Board | Health | Upheld | 1 Nov 2020 |
| 201907395 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201905697 | Fife NHS Board | Health | Upheld | 1 Nov 2020 |
| 201904147 | Aberdeenshire Council | Local Government | Upheld | 1 Nov 2020 |
| 201906930 | Golden Jubilee National Hospital | Health | Not Upheld | 1 Nov 2020 |
| 201905509 | Renfrewshire Council | Local Government | Partly Upheld | 1 Nov 2020 |
| 202000531 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2020 |
| 201911530 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201809500 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 202000410 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 202001137 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Nov 2020 |
| 201902080 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2020 |
| 201803767 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2020 |
| 201810303 | University of Dundee | Education | Partly Upheld | 1 Oct 2020 |
| 201907297 | Borders NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201902479 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Oct 2020 |
| 201704015 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Oct 2020 |