Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201203256 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201202870 | Business Stream | Water | Upheld | 1 Oct 2013 |
| 201105518 | Business Stream | Outcome: | Upheld | 1 Sep 2013 |
| 201203545 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201203903 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201300775 | Scottish Water | Water | Not Upheld | 1 Sep 2013 |
| 201300374 | Scottish Water | Water | Not Upheld | 1 Sep 2013 |
| 201204466 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201202717 | Business Stream | Outcome: | Not Upheld | 1 Sep 2013 |
| 201104832 | Scottish Water | Water | Partly Upheld | 1 Aug 2013 |
| 201203305 | Business Stream | Water | Upheld | 1 Jul 2013 |
| 201105269 | Business Stream | Water | Partly Upheld | 1 Jun 2013 |
| 201203839 | Business Stream | Water | Not Upheld | 1 Jun 2013 |
| 201203100 | Business Stream | Water | Partly Upheld | 1 Jun 2013 |
| 201202606 | Scottish Water | Water | No Decision Reached | 1 Jun 2013 |
| 201200638 | Business Stream | Water | Partly Upheld | 1 May 2013 |
| 201103006 | Scottish Water | Water | Upheld | 1 May 2013 |
| 201200502 | Business Stream | Water | Not Upheld | 1 May 2013 |
| 201200363 | Business Stream | Water | Upheld | 1 Apr 2013 |
| 201105183 | Scottish Water | Water | Not Upheld | 1 Apr 2013 |
| 201202642 | Business Stream | Water | Partly Upheld | 1 Apr 2013 |
| 201104070 | Scottish Water | Water | Partly Upheld | 1 Apr 2013 |
| 201201438 | Business Stream | Water | Not Upheld | 1 Mar 2013 |
| 201200127 | Business Stream | Water | Upheld | 1 Mar 2013 |
| 201104517 | Business Stream | Water | Not Upheld | 1 Mar 2013 |