Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201905498 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201804898 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2021 |
| 201908492 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2021 |
| 202001157 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201908410 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 201707729 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 201900799 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201905455 | Forth Valley NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 202003555 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201907500 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Mar 2021 |
| 201908128 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201907169 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2021 |
| 201900199 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |
| 201804582 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201805660 | Castle Rock Edinvar Housing Association | Local Government | Not Upheld | 1 Mar 2021 |
| 201808494 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201911174 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201901927 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2021 |
| 201902236 | Fife NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201902491 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |
| 201904901 | Highland NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201810152 | Tayside NHS Board | Health | Upheld | 1 Mar 2021 |
| 201806793 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Mar 2021 |
| 201905731 | Borders NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201809582 | Hillcrest Housing Association | Local Government | Not Upheld | 1 Mar 2021 |