Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201900799 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201707729 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 201900740 | Tayside NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201902564 | Moray Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2021 |
| 201905455 | Forth Valley NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 201805660 | Castle Rock Edinvar Housing Association | Local Government | Not Upheld | 1 Mar 2021 |
| 201806793 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Mar 2021 |
| 201808494 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201809267 | Live Borders | Local Government | Not Upheld | 1 Mar 2021 |
| 201902015 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2021 |
| 201901468 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2021 |
| 201905498 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201804898 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Mar 2021 |
| 201908410 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2021 |
| 202003555 | Lanarkshire NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201908832 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201908128 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201907500 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Mar 2021 |
| 201907169 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2021 |
| 201911174 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2021 |
| 202001157 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2021 |
| 201908492 | Shetland Islands Council | Local Government | Not Upheld | 1 Mar 2021 |
| 201907203 | Scottish Water | Water | Not Upheld | 1 Feb 2021 |
| 201904374 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2021 |
| 201806620 | East Lothian Council | Local Government | Partly Upheld | 1 Feb 2021 |