Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202000655 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Mar 2022 |
| 201908605 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2022 |
| 201900160 | Dundee Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Feb 2022 |
| 202103259 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Feb 2022 |
| 201905460 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Feb 2022 |
| 201909975 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2022 |
| 201910934 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2022 |
| 202103331 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 201811013 | Castle Water Ltd | Water | Partly Upheld | 1 Feb 2022 |
| 202103008 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 202004502 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2022 |
| 201910513 | Borders NHS Board | Health | Partly Upheld | 1 Feb 2022 |
| 202003095 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2022 |
| 201911484 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2022 |
| 201909959 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Feb 2022 |
| 202104233 | Scottish Ambulance Service | Health | Not Upheld | 1 Feb 2022 |
| 202000742 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Feb 2022 |
| 201908034 | Fife NHS Board | Health | Upheld | 1 Jan 2022 |
| 201911276 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2022 |
| 201907867 | Fife NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202101483 | Falkirk Council | Local Government | Not Upheld | 1 Jan 2022 |
| 202000564 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202003946 | Highland NHS Board | Health | Upheld | 1 Jan 2022 |
| 202001414 | Highland NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202102527 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Health | Not Upheld | 1 Jan 2022 |