Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201406577 | Business Stream | Water | Not Upheld | 1 Jan 2016 |
| 201404967 | Business Stream | Water | Resolved / Early Resolution | 1 Jan 2016 |
| 201500019 | Business Stream | Water | Not Upheld | 1 Jan 2016 |
| 201405103 | Business Stream | Water | Not Upheld | 1 Jan 2016 |
| 201404115 | Business Stream | Water | Not Upheld | 1 Dec 2015 |
| 201404826 | Business Stream | Water | Not Upheld | 1 Dec 2015 |
| 201406132 | Business Stream | Water | Resolved / Early Resolution | 1 Dec 2015 |
| 201406949 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201407295 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201405951 | Business Stream | Water | Not Upheld | 1 Nov 2015 |
| 201407367 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201400686 | Business Stream | Water | Not Upheld | 1 Oct 2015 |
| 201403182 | Business Stream | Water | Partly Upheld | 1 Oct 2015 |
| 201403608 | Business Stream | Water | Partly Upheld | 1 Oct 2015 |
| 201407015 | Business Stream | Water | Upheld | 1 Oct 2015 |
| 201404404 | Business Stream | Water | Upheld | 1 Oct 2015 |
| 201403239 | Business Stream | Water | Upheld | 1 Sep 2015 |
| 201407445 | Business Stream | Water | Not Upheld | 1 Aug 2015 |
| 201306294 | Business Stream | Water | Partly Upheld | 1 Jul 2015 |
| 201303151 | Business Stream | Water | Upheld | 1 Jun 2015 |
| 201400044 | Business Stream | Water | Partly Upheld | 1 Jun 2015 |
| 201405581 | Business Stream | Water | Partly Upheld | 1 May 2015 |
| 201403941 | Business Stream | Water | Not Upheld | 1 May 2015 |
| 201405371 | Business Stream | Water | Not Upheld | 1 Apr 2015 |
| 201403974 | Business Stream | Water | Not Upheld | 1 Apr 2015 |