Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508372 | A Council | Local Government | Partly Upheld | 1 Nov 2016 |
| 201507723 | A Council | Local Government | Upheld | 1 Oct 2016 |
| 201507464 | A Council | Local Government | Upheld | 1 Sep 2016 |
| 201508197 | Clackmannanshire Council | Local Government | Not Upheld | 1 Sep 2016 |
| 201508325 | A Council | Local Government | Upheld | 1 Aug 2016 |
| 201508559 | A Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508651 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508513 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201406197 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201406475 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Feb 2016 |
| 201405561 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201501164 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201204319 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201406808 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201501711 | West Lothian Council | Local Government | Partly Upheld | 1 Nov 2015 |
| 201404117 | Renfrewshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201404041 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Oct 2015 |
| 201203283 | The Highland Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201407836 | Scottish Borders Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500516 | Scottish Borders Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201403465 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201407336 | Dundee City Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201406917 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201305515 | West Lothian Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201400741 | Fife Council | Local Government | Upheld | 1 May 2015 |