Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202006034 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2023 |
| 202005168 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Feb 2023 |
| 201901337 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2023 |
| 202103284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2023 |
| 202102718 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2023 |
| 202102199 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2023 |
| 202008542 | Glasgow City Council | Local Government | Upheld | 1 Jan 2023 |
| 202003950 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2023 |
| 202008412 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2023 |
| 202101967 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2023 |
| 202008183 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2023 |
| 202001327 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2023 |
| 201909689 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2023 |
| 202101338 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jan 2023 |
| 202009234 | Fife NHS Board | Health | Partly Upheld | 1 Dec 2022 |
| 202004303 | Fife NHS Board | Health | Partly Upheld | 1 Dec 2022 |
| 202000761 | Fife NHS Board | Health | Upheld | 1 Dec 2022 |
| 202102737 | Scottish Ambulance Service | Health | Upheld | 1 Dec 2022 |
| 202000048 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202000038 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2022 |
| 202007523 | Aberdeenshire Council | Local Government | Upheld | 1 Dec 2022 |
| 202100828 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2022 |
| 202100803 | Forth Valley NHS Board | Health | Not Upheld | 1 Dec 2022 |
| 202006353 | A Medical Pracitce the Highland NHS Board area | Health | Upheld | 1 Dec 2022 |
| 202006891 | Borders NHS Board | Health | Upheld | 1 Dec 2022 |